Makayla Tenney

Server

Sam's Burger Deli

Rome

11.2021 - Current

Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Delivered food orders promptly and courteously.
Greeted guests and provided menus.
Prepared drinks according to standard recipes.
Stayed informed about daily specials, new menu items, promotions.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Upheld high standards of sanitation in accordance with health department regulations.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Assisted in training new servers.
Handled money transactions accurately while following company procedures for handling cash payments.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Followed health safety guidelines when preparing and serving food products.
Took orders from customers accurately and in a timely manner.
Provided excellent customer service to ensure satisfaction.
Cleaned tables and chairs to prepare dining area for next customers.
Provided exceptional service to high volume of daily customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Trained new employees on restaurant procedures and plating techniques.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions, and recommended specials to increase profits.
Operated POS terminals to input orders, split bills, and calculate totals.
Served food and beverages to patrons and immediately remedied issues with orders.