Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makaylah Allen

Atlanta

Summary

Skilled Learning Trainer with comprehensive background in both designing and delivering effective training programs. Strong ability to identify learning needs, develop curriculum, and utilize various instructional techniques for maximum learner engagement. Notable impact on performance improvement through innovative teaching methods and ongoing assessment of program effectiveness. Possess leadership abilities, communication skills, and adaptability to different learning styles.

Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse learning trainer

Amazon
Lithia Springs
01.2024 - Current
  • Operated warehouse equipment to assist with inventory management.
  • Received and sorted incoming shipments for accurate stock placement.
  • Collaborated with team members to streamline packing and shipping processes.
  • Learning trainer for upcoming new hire classes
  • Facilitated interactive workshops to enhance team skills and knowledge retention.
  • Delivered engaging presentations on company policies and best practices.
  • Supported continuous learning initiatives by researching industry trends and resources.
  • Collaborated with stakeholders across departments to ensure successful implementation of training initiatives.
  • Reviewed feedback from participants and adjusted instructional delivery accordingly.
  • Utilized scanning devices for tracking inventory movement within the facility.

Team Member

Chick fila
McDonough
07.2023 - 12.2023

cashier

  • Assisted customers with orders and provided exceptional service.
  • Operated kitchen equipment safely and efficiently during peak hours.
  • Stocked inventory and organized supplies for easy access.
  • Participated in training new team members on company procedures.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Trained new team members using approved training materials and information.

Team Member

Papa John's
Stone Mountain
10.2021 - 05.2023
  • Prepared food items following safety and quality standards.
  • Assisted customers with orders and provided exceptional service.
  • Maintained cleanliness in dining and kitchen areas throughout shifts.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Greeted customers upon entering the store with friendly demeanor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Upheld high standards of productivity and quality in operations.

Team Member

KFC/Long John Silvers
Decatur
01.2021 - 09.2021
  • Assisted customers with orders and provided exceptional service.
  • Maintained cleanliness in dining and kitchen areas throughout shifts.
  • Operated kitchen equipment safely and efficiently during peak hours.
  • Collaborated with team members to ensure smooth service flow.
  • Stocked inventory and organized supplies for easy access.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Participated in training new team members on company procedures.

Education

High school diploma -

Towers High School
Decatur, GA

Skills

  • Employee training
  • Learning facilitation
  • Team collaboration
  • Customer service
  • Employee onboarding
  • Presentation skills
  • Time management
  • Problem solving
  • Communication skills
  • Learning development
  • Soft skills training
  • Food preparation
  • Kitchen equipment operation
  • Safety compliance
  • Effective communication
  • Positive attitude
  • Cash handling experience
  • Food serving
  • Multitasking
  • Strong work ethic
  • Positive attitude and energy

Certification

Driver's License

Timeline

Warehouse learning trainer

Amazon
01.2024 - Current

Team Member

Chick fila
07.2023 - 12.2023

Team Member

Papa John's
10.2021 - 05.2023

Team Member

KFC/Long John Silvers
01.2021 - 09.2021

High school diploma -

Towers High School
Makaylah Allen