Makenzie Ritchie

• Greeted guests promptly and provided friendly table service throughout dining experience
• Took accurate food and beverage orders and relayed requests clearly to kitchen staff
• Delivered meals and drinks efficiently while monitoring guest needs and table timing
• Processed payments accurately and handled cash, card, and receipt transactions
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.

• Supervised children during indoor and outdoor activities, maintaining safe, structured classroom routines.
• Planned age-appropriate learning activities that supported early development and engagement.
• Monitored child behavior and redirected conflicts using calm, positive guidance techniques.
• Communicated daily updates to parents regarding progress, needs, and classroom observations.

At montreat college I got my prerequisites done while playing college softball. I am now enrolled at Augusta tech for the occupational therapy program, coming up next fall.