Makinsey Arrington
Kennesaw
Summary
Personable customer service professional with experience in fast-paced environments. Skilled in managing front-desk tasks, assisting guests, and resolving concerns quickly and professionally. Known for clear communication, strong organization, and creating a welcoming atmosphere for customers and team members. A reliable multitasker who adapts easily, takes initiative, and maintains positive relationships with clients and coworkers. Excited to bring strong service skills, a positive attitude, and a background in hospitality and community service to a team-oriented workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Country's Barbecue
Columbus, GA
12.2022 - 01.2023
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
Sandwich Artist
Subway
Hamilton, GA
01.2023 - 09.2023
- Maintained a clean and organized work area, following food safety guidelines at all times
- Operated cash register accurately for order processing and handled cash transactions efficiently
- Followed recipes and portion control guidelines to consistently deliver high-quality products
- Prepared and assembled sandwiches, wraps, and salads according to customer specifications
Childcare Volunteer
Christian Life Church
Phenix City, AL
01.2021 - 08.2023
- Created a safe and nurturing environment for children, ensuring their well-being at all times
- Facilitated daily activities, including circle time, arts and crafts, storytime, outdoor play, and music sessions
- Educated children on important life skills such as hygiene routines, manners, sharing, empathy, and conflict resolution techniques
- Served as a positive role model by demonstrating professionalism in appearance, language use, and behavior
- Nurtured an inclusive classroom environment where diversity was celebrated through multicultural activities
Education
Bachelor of Business Administration -
Kennesaw State University
Kennesaw, GA02-2026
Skills
- Customer service
- Guest relations
- Reliability and punctuality
- Cash register
- Flexibility
- Problem-solving
Certification
Driver's License
Timeline
Sandwich Artist
Subway
01.2023 - 09.2023
Waitress
Country's Barbecue
12.2022 - 01.2023
Childcare Volunteer
Christian Life Church
01.2021 - 08.2023
Bachelor of Business Administration -
Kennesaw State University