Makisha Patterson
Atlanta
Summary
Diligent Transportation Security Officer with comprehensive experience in maintaining security protocols and ensuring safe passage of passengers. Successfully identified and mitigated potential security threats while adhering to strict regulatory standards. Demonstrated expertise in threat detection and crisis management.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
02.2011 - 05.2024
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
Education
Bachelor of Science - Marketing Management
Bellevue University
Bellevue, NE01.2009
Skills
- Integrity and Honesty
- Customer service and assistance
- De-Escalation Techniques
- Policy Enforcement
- Incident Reporting
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
02.2011 - 05.2024
Bachelor of Science - Marketing Management
Bellevue University
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