Makya Smith
Atlanta
Summary
Dynamic Realtor at Keller Williams Realty Atl Partners with a proven track record in business development and exceptional communication skills. Expert in navigating complex real estate transactions while ensuring compliance with regulations. Adept at problem-solving and fostering client relationships, facilitating successful closings through strategic coordination with multiple stakeholders. Demonstrated success with over $700,000 in closed sales during the first year in real estate. Strong understanding of local market trends, digital marketing strategies, and client relationship building. Skilled in relationship building, sales presentations, and client education. Seeking to transition into new home sales to leverage strong customer service skills, and real estate knowledge, to drive builder success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams Realty Atl Partners
04.2023 - Current
- Prepared documents such as purchase agreements, brokerage agreements, disclosures, and other legal documents related to real estate transactions.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Coordinated with appraisers, title companies, lenders, home inspectors, and other third parties to ensure a successful closing process.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Promoted sales through advertising, open houses, and Multiple Listing Services.
- Educated clients on financing options, inspections, and negotiation strategies.
- Hosted successful home-buying seminars and client events to inform clients of financial assistance programs, market updates, and etc.
- Built long-term relationships with clients by providing exceptional customer service.
- Performed comparative market analysis to estimate property value.
Medical Assistant
Viral Solutions
02.2022 - 06.2023
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Registered new patients into practice management software program accurately entering demographic information.
- Inspected equipment to ensure proper working order prior to use on patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
911 Emergency Dispatcher
City of Atlanta
09.2020 - 01.2022
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
- Created reports documenting daily operations, including incident logs and follow up investigations.
Customer Service Representative/ Driver Helper
Walmart/Gate Gourmet
03.2016 - 03.2020
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified correct quantity of items delivered to each customer location before leaving site.
- Maintained accurate records of deliveries, including times and destinations.
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
- Maintained cleanliness of assigned vehicle inside and out throughout duration of shift.
Education
Some College - Business Administration and Management
Georgia State University
Atlanta, GA05-2018
High School Diploma -
South Atlanta High School
05.2016
Skills
- Database Management
- Business Development
- Excellent written and verbal communication skills
- Leadership
- Problem-Solving
- Time Management
- Open House Specialist
- Contract Negotiation
- Works well under pressure
- Transaction Coordination
Affiliations
- Member, Atlanta Realtors Association
- Mentor, Ladies with Potential
Certification
- Real Estate License
Timeline
Realtor
Keller Williams Realty Atl Partners
04.2023 - Current
Medical Assistant
Viral Solutions
02.2022 - 06.2023
911 Emergency Dispatcher
City of Atlanta
09.2020 - 01.2022
Customer Service Representative/ Driver Helper
Walmart/Gate Gourmet
03.2016 - 03.2020
High School Diploma -
South Atlanta High School
Some College - Business Administration and Management
Georgia State University
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