Overview
Work History
Education
Skills
Accomplishments
Timeline
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MALACHI PRESTON

Canton

Overview

5
5
years of professional experience

Work History

Microsystems Intern

Northside Hospital Cherokee
Canton
12.2024 - Current
  • Applied knowledge of incident-based application software
  • Conducted weekly check-ins on wiring in workstations to ensure hazard-free working environment
  • Provided technical support to caller hardware/ software requests at the rate of which is expected
  • Collaborated to achieve a weekly incident-closure rate of 80% or higher
  • Provided project assistance to leadership in a large software migration
  • Discussed and educated end-users on hardware and software updates
  • Assisted in relocation of workstations to accommodate end-users

Store Sales Associate

General Nutrition Center
Woodstock
03.2023 - Current
  • Exercised a basic knowledge of online ordering software to complete consumer requests
  • Demonstrated multitasking skills and professional navigation of shipping and back-office software
  • Provide a basic knowledge of P.O.S. information systems and technology
  • Practiced secure best-practices to maintain availability and minimize vulnerabilities

Customer Sales Associate

Lowe’s Home Improvement
Canton
08.2020 - 03.2023
  • Gained knowledge and training on information security and assurance
  • Apply best practices to secure confidential customer information
  • Improved on ability to work as a part of a team to complete long-term project plans
  • Advanced training on heavy working equipment and safety practices

Education

Bachelor of Business Administration - Information Security and Assurance

Kennesaw State University
Kennesaw, Georgia
04.2025

High school or equivalent -

Cherokee High School
Canton, Georgia
05.2020

Skills

  • Software support (ServiceNow)
  • Microsoft Office
  • Cerner troubleshooting
  • STAR troubleshooting
  • Active Directory navigation
  • Software migration
  • Windows (OS)
  • MacOS (OS)
  • Linux (OS)
  • Hardware troubleshooting

Accomplishments

  • Cum Laude Graduate
  • Presidents List (x2)
  • Dean's List (x2)

Timeline

Microsystems Intern

Northside Hospital Cherokee
12.2024 - Current

Store Sales Associate

General Nutrition Center
03.2023 - Current

Customer Sales Associate

Lowe’s Home Improvement
08.2020 - 03.2023

Bachelor of Business Administration - Information Security and Assurance

Kennesaw State University

High school or equivalent -

Cherokee High School

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MALACHI PRESTON