MALACHI PRESTON
Canton
Overview
5
5
years of professional experience
Work History
Microsystems Intern
Northside Hospital Cherokee
Canton
12.2024 - Current
- Applied knowledge of incident-based application software
- Conducted weekly check-ins on wiring in workstations to ensure hazard-free working environment
- Provided technical support to caller hardware/ software requests at the rate of which is expected
- Collaborated to achieve a weekly incident-closure rate of 80% or higher
- Provided project assistance to leadership in a large software migration
- Discussed and educated end-users on hardware and software updates
- Assisted in relocation of workstations to accommodate end-users
Store Sales Associate
General Nutrition Center
Woodstock
03.2023 - Current
- Exercised a basic knowledge of online ordering software to complete consumer requests
- Demonstrated multitasking skills and professional navigation of shipping and back-office software
- Provide a basic knowledge of P.O.S. information systems and technology
- Practiced secure best-practices to maintain availability and minimize vulnerabilities
Customer Sales Associate
Lowe’s Home Improvement
Canton
08.2020 - 03.2023
- Gained knowledge and training on information security and assurance
- Apply best practices to secure confidential customer information
- Improved on ability to work as a part of a team to complete long-term project plans
- Advanced training on heavy working equipment and safety practices
Education
Bachelor of Business Administration - Information Security and Assurance
Kennesaw State University
Kennesaw, Georgia04.2025
High school or equivalent -
Cherokee High School
Canton, Georgia05.2020
Skills
- Software support (ServiceNow)
- Microsoft Office
- Cerner troubleshooting
- STAR troubleshooting
- Active Directory navigation
- Software migration
- Windows (OS)
- MacOS (OS)
- Linux (OS)
- Hardware troubleshooting
Accomplishments
- Cum Laude Graduate
- Presidents List (x2)
- Dean's List (x2)
Timeline
Microsystems Intern
Northside Hospital Cherokee
12.2024 - Current
Store Sales Associate
General Nutrition Center
03.2023 - Current
Customer Sales Associate
Lowe’s Home Improvement
08.2020 - 03.2023
Bachelor of Business Administration - Information Security and Assurance
Kennesaw State University
High school or equivalent -
Cherokee High School