Dedicated learner with strong interpersonal skills and a commitment to teamwork. Proven ability to enhance processes and resolve conflicts effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Engineering Intern
International Paper
Rome, GA
05.2025 - Current
Collaborated with cross-functional teams to streamline manufacturing processes and increase efficiency.
Conducted quality control inspections, identifying defects and implementing corrective actions.
Developed technical documentation for new equipment installations, enhancing operational understanding.
Participated in continuous improvement initiatives, contributing ideas that enhanced productivity and safety measures.
Store Associate
Sherwin-Williams Paint Store
Rome, GA
08.2023 - 05.2025
Organized promotional displays throughout the store in accordance with corporate guidelines.
Stocked shelves with merchandise and maintained inventory levels.
Provided cash register operations and handled customer payments.
Processed returns and exchanges according to company policy.
Processed sales transactions accurately and efficiently at the cash register.
Assisted customers with product selection, pricing and availability.
Resolved customer complaints promptly with professionalism and courtesy.
Assisted with loading and unloading deliveries from vendors.
Intern
Georgia Power
Rome, GA
01.2023 - 08.2023
Prepared reports summarizing project progress and results for management review.
Maintained accurate records of all activities performed throughout internship period.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Maintained positive working relationship with fellow staff and management.
Monitored operations and reviewed records and metrics to understand company performance.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Team Leader Manager
Chick-fil-A
Rome, GA
11.2022 - 01.2023
Monitored customer service standards across the organization.
Facilitated communication between senior management and staff.
Provided technical assistance when needed.
Resolved conflicts between team members quickly and effectively.
Ensured compliance with company policies and regulations.
Developed strategies to increase productivity and efficiency of the team.
Identified areas where teams could improve their skillset.
Assigned and monitored daily tasks for team members.
Team Member
Chick-fil-A
Rome, GA
08.2021 - 10.2022
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.
Operated cash registers to process payments from customers.
Answered phone calls regarding inquiries about products or services.
Monitored expiration dates on food items for freshness assurance.
Assisted customers with product selection and ordering process.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Core Classes (No Degree) -
Georgia Highlands College
Rome, GA
Bachelor of Science - Industrial & Systems Engineering
Kennesaw State University
Kennesaw, GA
12-2026
High School Diploma -
Model High School
Rome, GA
05-2023
Skills
Customer Service
Continuous Improvement
Professional and Courteous
Team Leadership
Interpersonal and Social Skills
Teamwork and Collaboration
Quick Learner
Ambitious Learner
Strong work ethic
Active listening
Accomplishments
Graduated High School With Honors
2x First-Team All-Region Tennis Player
Affiliations
Playing Sports: Football, Basketball, & Tennis
Reading
Certification
ServSafe Certified
Timeline
Engineering Intern
International Paper
05.2025 - Current
Store Associate
Sherwin-Williams Paint Store
08.2023 - 05.2025
Intern
Georgia Power
01.2023 - 08.2023
Team Leader Manager
Chick-fil-A
11.2022 - 01.2023
Team Member
Chick-fil-A
08.2021 - 10.2022
High School Diploma -
Model High School
Core Classes (No Degree) -
Georgia Highlands College
Bachelor of Science - Industrial & Systems Engineering