Summary
Overview
Work History
Education
Skills
Certification
National Technical Working Groups
Leadership & Operational Skills
Languages
References
Timeline
Generic

Malatsi L. Seleka (PhD)

Gaborone, Botswana

Summary

Accomplished quality assurance and education management professional with over 12 years of experience elevating standards in higher education and professional training environments. Proven expertise in designing and executing quality assurance frameworks, curriculum review and accreditation processes, and ISO 9001:2015-aligned Quality Management Systems (QMS). Demonstrated success in performing internal quality audits, embedding risk management into program planning, and spearheading continuous improvement initiatives, achieving a 20% increase in student pass rates and a 30% reduction in review turnaround time.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Quality Assurance and CLA Coordinator

Stepping Stones International
Gaborone, Botswana
07.2022 - Current
  • Implemented a new institutional CLA framework across all programs, embedding adaptive learning practices and real-time feedback loops, which improved data-driven decision-making by over 60% within 18 months.
  • Established robust Monitoring & Evaluation systems and quality performance indicators aligned to strategic goals, enabling proactive tracking and a 30% faster internal review cycle.
  • Conducted internal program quality reviews and audits, coordinating corrective actions to ensure compliance with standards and improve cross-departmental feedback uptake.
  • Facilitated quarterly multi-stakeholder learning forums and staff training sessions, resulting in a 40% better alignment of programs with national/community priorities and strengthened stakeholder engagement.
  • Developed the organization’s first comprehensive learning and quality plan integrating risk management and community feedback, which set clear quality benchmarks and enhanced program adaptability.
  • Collaborated with cross-functional teams to address quality issues effectively.

Independent Research Consultant

Freelance
Gaborone, Botswana
12.2012 - Current
  • Provided consulting services for international and national organizations (including UNESCO, SAFOD, Botswana Red Cross, and government ministries) in policy formulation, program evaluation, and quality assurance reviews – ensuring alignment with international frameworks (e.g. the Sendai Framework) and best practices.
  • Designed and delivered capacity-building training for district and community development officers, integrating risk management and quality standards into program planning and implementation.
  • Led over 15 social impact and evaluation studies using rigorous, inclusive methodologies, delivering actionable insights to improve project outcomes and compliance with donor/regulatory standards.

Lecturer in Community Development

Institute of Development Management (IDM)
Gaborone, Botswana
01.2016 - 06.2022
  • Oversaw academic quality assurance for diploma programs and modernized curricula to align with BQA accreditation standards and industry needs, resulting in improved course relevance and student performance.
  • Integrated disaster risk reduction and sustainability content into two core programs, contributing to a 20% increase in student pass rates and a 40% rise in graduate job placement across government and NGO sectors.
  • Introduced participatory, field-based teaching methods that enhanced practical skills and student engagement, as reflected in improved course evaluation feedback.
  • Mentored students on research projects and internships, with findings from at least three student projects adopted by local councils and CSOs – demonstrating the program’s real-world impact and stakeholder value.

Research Officer

University of Botswana
Gaborone, Botswana
05.2010 - 12.2012
  • Collaborated with cross-functional teams to design effective research methodologies.
  • Managed project timelines and resource allocation for multiple studies.
  • Developed comprehensive reports summarizing research findings and recommendations.
  • Trained junior researchers on data collection and analysis techniques.
  • Conducted stakeholder interviews to gather qualitative insights for strategic planning.
  • Conducted qualitative and quantitative research for development and policy studies, including literature reviews, case studies, and socio-economic data analysis.
  • Designed and implemented field research tools, leading data collection through interviews, surveys, and focus groups across diverse communities.
  • Supported research planning, methodology design, and workplan development to ensure alignment with project objectives and stakeholder priorities.
  • Produced policy briefs, technical papers, and research reports to inform programming, institutional learning, and strategic decision-making.
  • Facilitated multi-stakeholder consultations, ensuring inclusive participation and integration of diverse perspectives into research findings and policy recommendations.

Education

Ph.D. - Africa Studies

University of The Free State
Bloemfontein, South Africa
04-2023

Master of Arts - Development Studies

University of Botswana
Gaborone, Botswana
10-2015

Bachelor of Arts - Humanities

University of Botswana
Gaborone, Botswana
10-2009

Skills

  • Quality assurance frameworks
  • ISO 9001:2015 QMS implementation
  • Curriculum development and accreditation (BQA/NQF)
  • Internal Quality Auditing
  • Risk Assessment & Mitigation Planning
  • Monitoring, Evaluation & Data Analysis
  • Stakeholder Engagement & Regulatory Liaison
  • Capacity Building & Staff Training

Certification

  • ISO 9001:2015 Quality Management Systems – Botswana Bureau of Standards, 2025
  • Certificate in Moderation (Education & Training Assessment) – Quality Skills & Frameworks Consultancy, 2020
  • Certificate in Standards-Based Assessment – Quality Skills & Frameworks Consultancy, 2020
  • Foundations in Impact Measurement – InFocus Consulting, 2025

National Technical Working Groups

  • Quality Assurance and Rapid Assessment Lead – National Technical Working Group on Primary Health Care: Community Health Worker Transition Project 2025
  • Member of the National Technical Working Group for developing a Monitoring and Evaluation Plan for the 2016 National School Health Policy 2025
  • Quality Improvement Lead – National Technical Working Group to develop Botswana's Community-Led Monitoring National Framework and Guidelines 202

Leadership & Operational Skills

  • Risk-Based Thinking & Mitigation Planning
  • Stakeholder Engagement & Regulatory Liaison
  • Capacity Building & Staff Training
  • Strategic Planning & Institutional Learning
  • Integrity, Ethics & Quality Culture Building
  • Cross-functional Team Leadership
  • Change Management in QA Environments

Languages

English
First Language

References

  • Ms. Dimpho Raboenyana – Stepping Stones International (Monitoring, Evaluation, and Learning Coordinator), Gaborone (Tel: +267 71138844; Email: dimpho.raboenyana@ssint.org)
  • Mr. Thuto Tomeletso – Institute of Development Management (Senior Consultant), Gaborone (Tel: +267 7360 3733; Email: ttomeletso@idmbls.ac.bw)
  • Dr. Stephanie Cawood – University of the Free State, Bloemfontein (Tel: +27 51 401 2614; Email: cawoods@ufs.ac.za)

Timeline

Quality Assurance and CLA Coordinator

Stepping Stones International
07.2022 - Current

Lecturer in Community Development

Institute of Development Management (IDM)
01.2016 - 06.2022

Independent Research Consultant

Freelance
12.2012 - Current

Research Officer

University of Botswana
05.2010 - 12.2012

Ph.D. - Africa Studies

University of The Free State

Master of Arts - Development Studies

University of Botswana

Bachelor of Arts - Humanities

University of Botswana

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Malatsi L. Seleka (PhD)