Maleah Waits

My job duties as a clinical lead medical assistant include ordering and maintaining inventory, triaging patients and managing their health as I did with my previous MA position, completing all of my clinical team's competency check offs, and ensuring our office is up to date on the latest training and compliance. I am responsible for keeping up with daily and monthly logs for all of our supplies, quality controls, and refrigerator temperatures. I assist with scheduling floaters and/or filling positions when we have employees absent. I attempt to assist patients and employees with issues/complaints prior to getting the manager involved.

• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Collecting patient samples such as urine, blood, and stool to perform lab studies.
• Placing referrals, scheduling imaging and specialty appointments.
• Filing Home Health orders and Physical Therapy plan of care evaluations.

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs and offered qualified support.
• Collected and transported specimens to prepare for lab testing.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
• Supported patient admissions, discharges and transfers to promote team productivity.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

• HOSA (Health Occupations Students of America)