Maliah Watson
Atlanta
Summary
Adaptable crew leader with expertise in supervising operations and implementing process improvements. Known for exceptional customer service and team collaboration, driving enhanced performance and satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier/Crew Member
Burger King
Stockbridge, GA
05.2025 - 05.2026
- Processed customer transactions promptly, ensuring accurate cash handling and register balancing.
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Maintained cleanliness and organization of work area to enhance food safety standards.
- Assisted in training new cashiers on operational procedures and customer service best practices.
Crew Leader
McDonald's
Stockbridge, GA
05.2025 - 04.2026
- Supervised daily crew operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Managed inventory control, ensuring stock levels met demand without excess waste.
Stocking Associate
Walmart
Morrow, GA
10.2021 - 11.2025
- Organized merchandise efficiently on shelves to enhance product visibility.
- Collaborated with team members to optimize inventory management processes.
- Assisted in training new associates on stocking procedures and safety protocols.
- Monitored stock levels and reported discrepancies to maintain inventory accuracy.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
Atlanta, GA
06.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and performed daily cash reconciliations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on register operations and company protocols to enhance team performance.
Education
High School Diploma -
Dutchtown High School
Hampton, GAAssociate of Science -
Georgia Southwestern State University
Americus, GASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Order taking
- Written and verbal communication
- Cash register operation
- Customer relations
- Cash handling and management
- Credit and cash transactions
- Promotions and discounts
- Sales transactions
- Credit card processing
- Basic math
- Complaint resolution
- Training and onboarding
- Clear communication
- Empathy and patience
- Multitasking and organization
Languages
English
Native or Bilingual
Timeline
Cashier/Crew Member
Burger King
05.2025 - 05.2026
Crew Leader
McDonald's
05.2025 - 04.2026
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
06.2024 - 07.2025
Stocking Associate
Walmart
10.2021 - 11.2025
High School Diploma -
Dutchtown High School
Associate of Science -
Georgia Southwestern State University