Malik Thomas
Dallas
Summary
Customer-focused professional with over 5 years of experience in retail and security, excelling in fast-paced environments. Proven track record in driving sales, managing inventory, and ensuring safety through effective patrols and surveillance monitoring. Currently expanding expertise in cybersecurity and IT, with hands-on experience from a Cybersecurity Boot Camp and mentoring roles. Committed to continuous learning and problem-solving to enhance safety and customer experiences in technology-driven settings.
Overview
7
7
years of professional experience
Work History
AWS Data Center Security Guard
Securitas
Atlanta
03.2025 - Current
- Monitored and controlled access to the data center facility, ensuring only authorized personnel and contractors were granted entry.
- Collaborated with IT and operations staff to coordinate secure deliveries, equipment installations, and maintenance activities.
- Utilized surveillance systems, badge access controls, and alarm monitoring software to detect and respond to potential security breaches.
- Responded promptly to security incidents, alarms, and emergencies while following established escalation and reporting procedures.
General Merchandise Expert
Target
Douglasville
06.2024 - 03.2025
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas.
- Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
Receiving Associate
Macy's
Atlanta
10.2022 - 05.2024
- Unload inbound trucks filled with products and merchandise.
- Load outbound trucks with in-store transfer products accurate, to send back to warehouse.
- Unpack merchandise from vendor boxes and remove merchandise from packaging.
- Hang or fold merchandise and place on racks to be taken to the selling floor.
Seasonal Asset Protection Security Guard
Macy's
Atlanta
10.2022 - 05.2024
- Monitoring customer traffic at store entrances, acting as a visual deterrent to theft.
- Communicating any suspicious activities to Asset Protection detectives and management.
- Handle proprietary, sensitive, and confidential information.
- Stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity.
Warehouse Associate
Tigris Fulfillment Partners
Lithia Springs
09.2021 - 02.2022
- Preparing and completing warehouse orders for delivery or pickup according to schedule.
- Keep a clean and safe working environment and optimize space utilization.
- Communicate and cooperate with supervisors and coworkers.
- Follow quality service standards and comply with procedures, rules and regulations.
Dairy Clerk
Kroger
Powder Springs
03.2019 - 09.2021
- Greet customers and provide excellent customer service.
- Organize the dairy section of the grocery store ensuring shelves and display areas are stocked and faced daily.
- Unpack products received by store warehouse/backroom and count and sort them.
- Price items using stamp or stickers according to price list.
Education
High School Diploma -
Mceachern High School
Powder Springs, GASome College (No Degree) - Computer Science
West Georgia Technical College
Douglasville, GASkills
- Load and unload operations
- Security protocols
- Critical thinking
- Problem solving
- Materials handling
- Freight logistics
- Equipment maintenance
- Customer service
- Shipping and receiving processes
- Time management
- Computer proficiency
- Communication
- Network security
- Team collaboration
Languages
Fluent English
References
Available upon request.
Volunteer Experience
HW3 Foundation
Availability
Full-time/Part-time/Flexible
Timeline
AWS Data Center Security Guard
Securitas
03.2025 - Current
General Merchandise Expert
Target
06.2024 - 03.2025
Receiving Associate
Macy's
10.2022 - 05.2024
Seasonal Asset Protection Security Guard
Macy's
10.2022 - 05.2024
Warehouse Associate
Tigris Fulfillment Partners
09.2021 - 02.2022
Dairy Clerk
Kroger
03.2019 - 09.2021
High School Diploma -
Mceachern High School
Some College (No Degree) - Computer Science
West Georgia Technical College