Mallory Heinlein

Delivered compassionate, patient-centered care supporting nursing staff across Women's and Children's units, including Children's Emergency Department, NICU, PICU, Pediatric Medical-Surgical Unit, and Mother-Baby Unit. Obtained vital signs, supported activities of daily living, transported patients, collected specimens, stocked supplies, and maintained a safe, clean patient environment. Demonstrated adaptability by seamlessly transitioning between high-acuity and inpatient settings, collaborating with interdisciplinary teams, and delivering quality care to neonatal, pediatric, postpartum, and obstetric patients and their families.

Supervised three children aged 3, 7, and 11, ensuring safety and promoting engagement during daily activities. Maintained consistent routines, preparing nutritious meals and providing homework assistance to support academic growth. Exercised patience and organization in response to dynamic situations. Created a secure environment that fostered trust and strengthened relationships between children and their family.

Ensured a safe environment for two children aged five and seven by supervising activities. Organized engaging, age-appropriate activities while preparing nutritious meals and snacks. Resolved conflicts effectively through patience and strong communication skills, fostering a positive environment for children. Communicated daily routines and overall welfare to parents, ensuring they remained informed and engaged in children's activities.

Oversaw daily operations of aquatic facility while maintaining safety standards for patrons. Mentored and delegated responsibilities to lifeguard staff, fostering a culture of accountability and teamwork. Responded to emergencies decisively, enforcing established safety policies. Executed water rescues and administered first aid and CPR. Performed comprehensive safety inspections, ensuring compliance with facility standards and enhancing patron safety. Trained new lifeguards on critical skills, focusing on exceptional customer service to enhance guest experiences. Collaborated in a fast-paced, team-oriented atmosphere to support operational success.

• Supervised lifeguard team to ensure safety at Dalton Golf and Country Club.
• Conducted regular pool and facility inspections for safety compliance.
• Trained new lifeguards on rescue techniques and emergency procedures.