Malori Patton
Rome
Summary
Experienced in maintaining cleanliness and organization within various environments, demonstrating strong time management and multitasking abilities. Effective communication skills utilized to address customer inquiries and ensure satisfaction, contributing to a positive atmosphere. Proven ability to optimize workflows through the development of efficient procedures, ensuring timely completion of tasks. Collaborative team member with a focus on delivering high-quality service in fast-paced settings.
Overview
23
23
years of professional experience
Work History
Processor
Providence Ministries
Rome
02.2025 - Current
- Communicated effectively with borrowers regarding changes or issues that arose during the processing period.
- Monitored daily workflow to ensure deadlines were met for each stage of the loan process.
- Assisted in the development and implementation of processing procedures to improve efficiency.
Sales Associate
Dollar tree
Rome
09.2024 - 02.2025
- Greeted customers and provided exceptional service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Waitress/Cashier/Hostess Manager
Homeplate
Ringgold
02.2013 - 07.2015
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
Permit Specialist
Coast 2 Coast
Chattanooga
10.2006 - 11.2008
- Reviewed and evaluated permit applications to ensure accuracy of information and compliance with applicable codes, laws, and standards.
- Conducted research to identify relevant zoning ordinances and other regulations that may affect the permit process.
- Assisted applicants in completing required forms for various permits.
Financial Secretary
Kinder's Furniture
Rossville
06.2004 - 10.2006
- Provided customer service to clients regarding payment inquiries.
- Maintained accurate financial records and prepared monthly statements.
- Processed accounts receivable and payable transactions in a timely manner.
- Assisted in preparing budgets, forecasts, and other financial reports.
Waitress Supervisor
Rick Buff's armandos
Roseville
02.2002 - 06.2004
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
Skills
- Data entry
- Workflow optimization
- Customer communication
- Time management
- Team collaboration
- Multitasking and organizing
Timeline
Processor
Providence Ministries
02.2025 - Current
Sales Associate
Dollar tree
09.2024 - 02.2025
Waitress/Cashier/Hostess Manager
Homeplate
02.2013 - 07.2015
Permit Specialist
Coast 2 Coast
10.2006 - 11.2008
Financial Secretary
Kinder's Furniture
06.2004 - 10.2006
Waitress Supervisor
Rick Buff's armandos
02.2002 - 06.2004