Marcedes Lyons
Augusta
Summary
Compassionate healthcare professional with 10+ years of experience supporting seniors, individuals with disabilities, and patients through direct care, advocacy, and healthcare services. Experienced in resident engagement, recreational activities, companionship, and promoting independence and quality of life. Skilled in creating meaningful interactions, assisting with daily needs, documenting care, and collaborating with healthcare teams. Currently pursuing Practical Nursing education with a strong commitment to person-centered care in long-term care settings.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Material Handler
Federal Express
Newburgh, NY
10.2025 - Current
- Maintain aircraft safety while loading unloading takeoff and incoming aircraft.
- Operated material handling equipment to ensure efficient loading and unloading of shipments.
- Coordinated inventory management processes to maintain accurate stock levels and minimize discrepancies.
- Monitored safety protocols, ensuring compliance with regulations during all material handling operations.
- Trained new team members on best practices for material movement and warehouse safety procedures.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Medical Assistant / Phlebotomy Technician
Actalent Scientific, LLC Staffing
Hanover, MA
01.2021 - 10.2024
- Provided compassionate patient care and support in multiple healthcare settings.
- Assisted patients with concerns while maintaining professionalism, dignity, and comfort.
- Obtained vital signs, maintained documentation, and followed safety procedures.
- Supported healthcare teams with patient care needs and daily operations.
Phlebotomy Technician
Nuvance Health
Poughkeepsie, NY
07.2023 - 01.2024
- Delivered compassionate care while assisting patients in a fast-paced healthcare environment.
- Maintained accurate records, patient identification, and infection control standards.
- Collaborated with healthcare staff to support quality patient care.
Case Manager
Mental Health America
Poughkeepsie, NY
06.2021 - 01.2022
- Provided emotional support, advocacy, and individualized assistance to clients.
- Planned and facilitated recreational and social activities to encourage engagement and connection.
- Organized supportive group activities promoting confidence, interaction, and wellness.
- Maintained documentation and coordinated services based on individual needs.
Direct Support Professional / Community Habilitation Specialist
Crystal Run Village Inc.
Middletown, NY
10.2016 - 04.2020
- Supported individuals with developmental disabilities while promoting independence and quality of life.
- Planned and participated in recreational activities, community outings, and social engagement opportunities.
- Encouraged participation in hobbies and activities based on individual interests.
- Assisted with daily living skills, transportation, appointments, and personal support needs.
Peer Companion – Hospital Diversion Program
People Incorporated
Hyde Park, NY
03.2015 - 10.2016
- Provided emotional support, companionship, and peer advocacy.
- Facilitated support groups and encouraged positive social interaction.
Resident Medication Assistant
Atria Senior Living Group
Poughkeepsie, NY
08.2015 - 05.2016
- Supported senior residents in an assisted living environment with daily care needs.
- Built meaningful relationships through companionship, conversation, and resident interaction.
- Encouraged participation in recreational activities, social events, and community programs.
- Assisted with activities promoting socialization, mental stimulation, and quality of life.
- Communicated with healthcare providers, families, and care teams regarding resident needs.
Education
Phlebotomy Technician / EKG Program - undefined
Dutchess BOCES Adult Learning Institute
Poughkeepsie, NYPractical Nursing Program - undefined
Mildred Elley College
01.2027
Associate Degree Program - Forensic Science
Hudson Valley Community College
Troy, NY05.2023
Skills
- Resident Engagement
- Recreational Activities
- Activity Planning
- Senior Care
- Assisted Living Support
- Companionship
- Socialization Activities
- Developmental Disabilities Support
- Patient Care
- Documentation
- Healthcare Communication
- Crisis Support
- EMR Systems
- Team Collaboration
Certification
- Nursing Assistant (CNA)
- Medical Assistant (CMA)
- Phlebotomy Technician
- American Heart Association Basic Life Support (BLS) — Expires August 2027
- Valid Driver’s License
Timeline
Material Handler
Federal Express
10.2025 - Current
Phlebotomy Technician
Nuvance Health
07.2023 - 01.2024
Case Manager
Mental Health America
06.2021 - 01.2022
Medical Assistant / Phlebotomy Technician
Actalent Scientific, LLC Staffing
01.2021 - 10.2024
Direct Support Professional / Community Habilitation Specialist
Crystal Run Village Inc.
10.2016 - 04.2020
Resident Medication Assistant
Atria Senior Living Group
08.2015 - 05.2016
Peer Companion – Hospital Diversion Program
People Incorporated
03.2015 - 10.2016
Associate Degree Program - Forensic Science
Hudson Valley Community College
Practical Nursing Program - undefined
Mildred Elley College
Phlebotomy Technician / EKG Program - undefined
Dutchess BOCES Adult Learning Institute