Summary
Overview
Work History
Education
Timeline
Generic

Marcella Whitener

Jonesboro

Summary

Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Overview

18
18
years of professional experience

Work History

Field Care Consulatnt

Georgia Crisis and Access Line
Atlanta
03.2023 - Current

Customer Service Representative

American Airlines
Atlanta
06.2022 - 06.2023

Behavior Technician

Northern Children's Services
Philadelphia
06.2021 - 10.2022

Direct Support Professional

Dekalb County Residential
Dekalb
07.2020 - 06.2021

Mental Health Technician

Crescent Pines Hospital
Stockbridge
07.2018 - 01.2020

Brain Injury Specialiat

ReMed Recovery Care
Springfield
11.2017 - 06.2018

Direct Support Professional IDD

Baber National Instuite
Philadelphia
05.2014 - 06.2018

Brain Injury Specialist

Delawear Valley Residential Care
Warminster
02.2016 - 12.2017

Direct Support Professional Autism

NHS Human Services
Philadelphia
06.2011 - 05.2014

Direct Support Professional IDD

Horizon House Inc
Philadelphia
05.2007 - 06.2011

Education

Medical Administration

Lincoln Technical Institute
Philadelphia, PA
11-2007

GED -

1199C
59th Lancaster Ave Philadelphia, PA
03-2007

Timeline

Field Care Consulatnt

Georgia Crisis and Access Line
03.2023 - Current

Customer Service Representative

American Airlines
06.2022 - 06.2023

Behavior Technician

Northern Children's Services
06.2021 - 10.2022

Direct Support Professional

Dekalb County Residential
07.2020 - 06.2021

Mental Health Technician

Crescent Pines Hospital
07.2018 - 01.2020

Brain Injury Specialiat

ReMed Recovery Care
11.2017 - 06.2018

Brain Injury Specialist

Delawear Valley Residential Care
02.2016 - 12.2017

Direct Support Professional IDD

Baber National Instuite
05.2014 - 06.2018

Direct Support Professional Autism

NHS Human Services
06.2011 - 05.2014

Direct Support Professional IDD

Horizon House Inc
05.2007 - 06.2011

Medical Administration

Lincoln Technical Institute

GED -

1199C
Marcella Whitener