Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Ray Lanzone

Ray Lanzone

Atlanta,GA

Summary

Dedicated Business Consultant with over 20 years of experience in restaurant development, management, and multi-unit operations. Strong understanding of how to maintain day to day operational efficiency, create strategic business plans based on local business environments, and how to establish and retain strong relationships with clients, customers, and teams.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Field Development Manager

Subway
10.2023 - Current
  • Facilitates execution of overall development in assigned markets, focusing on positive net restaurant growth.
  • Helps develop growth strategies by mitigating closures, installing a pipeline of approved new restaurant sites, and focusing on market consolidation and optimization through new sites and relocations.
  • Completes financial analysis and recommendations regarding restaurant partnerships, and works directly with the Field Operations Team to assess viability and create strategic goals for future Brand development.
  • Develops working relationships with Real Estate Brokers, Landlords, and Developers to drive overall positive net restaurant growth.
  • Works positively with Subway Team members, helping train new Field Development Managers.

Sr. Regional Support Manager

Your Pie Franchising
01.2017 - 11.2022
  • Oversaw 50+ Franchise locations, managing approx. $41 million in assets, helping create development strategies for growth 
  • Provided comprehensive training and support to franchisees on operational systems and procedures to help maximize efficiency and profitability 
  • Monitored and analyzed performance of franchises, identified areas of improvement, and recommended corrective action
  • Developed and maintained relationships with franchisees to help implement effective franchise support strategies to ensure overall franchise success
  • Created and maintained detailed records of franchise operations, including financials, marketing activities, customer service, and operational updates
  • Helped support new franchisee owner training programs, along with training and opening of new franchise locations
  • Assisted in resolving customer service issues and complaints

Corporate General Manager/Certified Corporate Trainer

Your Pie Franchising
06.2014 - 01.2017
  • Successfully managed the corporate restaurant and team and helped develop strategies to increase profitability and sales
  • Oversaw day to day operations, hiring, and training of new corporate restaurant employees
  • Monitored all food quality, safety, and presentation standards
  • Achieved Certified Corporate Trainer (CCT) designation
  • Oversaw new franchisee owner training, assisting in new store openings
  • Helped create effective training materials, GOPM, and delivery presentations to help develop brand standards and increase sales

Hydraulic Specialist C-130 Hercules

United States Air Force
  • Expertise in troubleshooting, inspecting, and repairing electrical systems on the C130 Hercules aircraft
  • Skilled in performing complete ground and flight repairs, maintenance, and inspections
  • Proficient in operating testing equipment to effectively diagnose hydraulic system issues
  • Demonstrated ability to read and interpret aircraft maintenance manuals
  • Proven track record of following safety protocols and operating procedures to ensure aircraft safety
  • Proven ability to work independently and as part of a team to complete projects ontime

Education

Hydraulic Maintenance -

United States Air Force
Wichita Falls TX

General Studies - Business

Kennesaw State University
Kennesaw GA

Business Psychology -

Argosy University
Atlanta GA

Skills

  • Business Management
  • Profit & Loss/Balance Sheet Management
  • QuickBooks
  • Staff Hiring and Retention
  • Brand and Local Store Marketing
  • Microsoft 365
  • Operations Management

Accomplishments

    General Manager of the Year Your Pie Franchising September 2016

    Awarded to the Top General Manager for the whole Franchising system

    Franchising Team Member of the Quarter Your Pie Franchising January 2022

    Awarded to the Top Franchisng Team Member of each Quarter

    2022 Pizza Competition Las Vegas Pizza Expo March 2022

    Competed and placed in the International Pizza competition in Las Vegas

Certification

ServSafe Certification January 2022

Timeline

Field Development Manager

Subway
10.2023 - Current

Sr. Regional Support Manager

Your Pie Franchising
01.2017 - 11.2022

Corporate General Manager/Certified Corporate Trainer

Your Pie Franchising
06.2014 - 01.2017

Hydraulic Specialist C-130 Hercules

United States Air Force

Hydraulic Maintenance -

United States Air Force

General Studies - Business

Kennesaw State University

Business Psychology -

Argosy University

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Ray Lanzone