Marcia Gray
Atlanta
Summary
Retail strategist skilled in strengthening communication between corporate and field teams. Expertise in delivering impactful training and translating operational initiatives into clear strategies, ensuring consistency and improving execution across diverse locations.
Overview
15
15
years of professional experience
Work History
Produce Field Specialist
Kroger
02.2024 - Current
- Led rollout of 'Build Your Own Balloon Bouquet' program across 20+ stores, increasing customer engagement as Floral SME Interim (May 2025-August 2025)
- Deliver impactful training (in-person and virtual) to leaders and associates, driving adoption of company programs
- Translate merchandising and operational initiatives into actionable communication for store leadership, improving consistency and execution
- Strengthen communication flow between corporate, field, and store teams, reducing execution gaps
- Influence decision-making by providing field insights and feedback to district and corporate leadership
- Act as a key liaison between corporate strategy and store execution across multiple locations, ensuring alignment and clarity of business priorities
- Support new store openings and remodels, ensuring seamless communication and execution of initiatives
Store Leader
Kroger
Atlanta
01.2016 - 02.2024
- Led change initiatives and ensured successful adoption of new programs, systems, and processes
- Executed corporate initiatives through store-wide communication, aligning teams to meet sales and operational goals
- Enhanced team engagement and accountability to drive performance
- Developed leadership teams, strengthening talent pipelines and enhancing retention
- Managed key stakeholder relationships including district leadership, union representatives, and community partners
Store Manager Trainee
ALDI USA
01.2014 - 01.2016
Store Leader
McDonald’s Corporation
01.2011 - 01.2014
Education
Bachelor of Science - Health Sciences (Public Health)
Northern Illinois University
DeKalb, IL12-2008
Skills
- Field Operations Management
- Process Optimization
- Workflow Efficiency
- Performance Improvement
- Division Engagement
- Team Collaboration
- Employee Engagement
- On-the-Job Training
Affiliations
- Alpha Kappa Alpha Sorority, Incorporated
- Young Professionals Associate Resource Group
- Pathbuilders Percepta Program
Timeline
Produce Field Specialist
Kroger
02.2024 - Current
Store Leader
Kroger
01.2016 - 02.2024
Store Manager Trainee
ALDI USA
01.2014 - 01.2016
Store Leader
McDonald’s Corporation
01.2011 - 01.2014
Bachelor of Science - Health Sciences (Public Health)
Northern Illinois University