Marcus McGee
Augusta
Summary
Detail-oriented IT Analyst with expertise in IT asset management and data analysis. Skilled in troubleshooting, documentation, and optimizing network performance to enhance system reliability.
Overview
1
1
Certification
Work History
Information Technology Analyst
Army Network Enterprise Center
Fort Gordon, GA
- Analyzed network performance to identify areas for improvement and optimize system reliability.
- Supported IT project management by coordinating tasks and tracking progress across multiple teams.
- Assisted in troubleshooting hardware and software issues, ensuring minimal downtime for end users.
- Developed user documentation and training materials to enhance knowledge transfer among staff.
Information Systems Technician
1st Space Brigade
Fort Carson, CO
- Provided technical support for systems and software, ensuring operational efficiency.
- Assisted in troubleshooting hardware and network issues to minimize downtime.
- Maintained documentation for information systems procedures and protocols.
- Supported user training initiatives on software applications and system functionalities.
Education
Computer And Information Systems
Ogeechee Technical College
Statesboro, GASkills
- IT asset management
- IT infrastructure
- Data analysis
- IT governance
Certification
CompTia Security+
Timeline
Information Technology Analyst
Army Network Enterprise Center
Information Systems Technician
1st Space Brigade
Computer And Information Systems
Ogeechee Technical College