Ericka Woods
Mableton
Summary
Dynamic healthcare professional with an RN foundation and proven experience in sales‑aligned responsibilities, offering a rare blend of clinical expertise, commercial awareness, and relationship‑building strength. Brings high‑level organizational discipline, strong communication skills, and a results‑oriented mindset suited for competitive medical sales environments.
Overview
24
24
years of professional experience
Work History
Client Transition Specialist
Option Care Home Infusion
Atlanta, GA
09.2020 - Current
- Manage five major Metro Atlanta hospital accounts, driving increased utilization and supporting revenue growth for home infusion services.
- Build and maintain strong relationships to foster strategic growth by identifying and engaging key decision makers within hospital infusion accounts.
- Educate case managers and social workers on proper product use to ensure smooth implementation, repeat utilization, and new referrals. Monitor competitor activity and stakeholder influence to proactively remove barriers and strengthen product positioning.
- Manage expenses strategically, keeping costs under 75% of the allowable limit while retaining and expanding market share.
- Consistently exceed referral targets by an average of 12% annually through high referral volume, proactive account management, and targeted growth initiatives – '21: 20%, '22: 17%, '23: (10)%, '24: 12%, '25: 20%.
- Revitalized a lagging high-potential referral account into the company’s top producer.
- Maintain elite top-decile performance among 700 representatives for 18 consecutive quarters from 2021–2025, with six top 25 placements.
- Selected as one of 30 representatives nationwide for the Executive Management Program, showcasing strong performance and emerging leadership.
RN – IV Infusion
Wellstar Cobb Hospital
Austell, GA
03.2020 - 09.2020
- Monitored patient conditions closely while delivering accurate treatments to uphold high standards of patient care.
- Administered peripheral IV placements with accuracy, addressing both standard and emergency needs to enhance patient outcomes.
- Performed central line removals while adhering to safety protocols, minimizing risk of complications for patients.
- Executed thorough record-keeping during shifts while strictly following policies to guarantee continuity of care and accuracy.
- Conducted central line dressing changes with a focus on maintaining catheter integrity and preventing infection.
Registered Nurse – Certified Case Manager, Provider Clinical Support
United Health Care - Optum
Atlanta, GA
02.2016 - 03.2020
- Coordinated efforts between case management teams and providers to enhance patient support across Atlanta, GA market.
- Facilitated enrollment of priority patient populations into case management services to enhance clinical outcomes and reduce utilization.
- Delivered comprehensive support to assist patients in navigating ongoing care needs and chronic condition management.
- Established effective collaboration between provider offices and case managers to ensure seamless patient care coordination and enrollment.
- Partnered with Georgia market’s Chief Medical Officer to identify and manage chronic persistent users, optimizing care pathways.
- Championed ACO and MAPCP initiatives by actively engaging targeted patient groups to enhance care outcomes.
- Demonstrated sustained high performance by consistently exceeding monthly objectives and critical performance metrics.
Registered Nurse – SICU, VIC, CICU, NICU
Atlanta Medical Center
Atlanta, GA
12.2012 - 02.2016
- Created a safe, supportive environment for all patients while identifying their key needs and goals to guide care decisions.
- Conducted thorough head-to-toe physical assessments tailored to each patient’s diagnosis and individualized plan.
- Admitted and oriented patients arriving in the ICU from the floor, OR, or ED, gaining experience in managing complex workflows and working closely with multidisciplinary teams.
- Reviewed labs, medications, vitals, and exam results with strong critical thinking and clinical assessment skills.
- Used clear, precise clinical terminology consistent with physician and interdisciplinary standards to reduce miscommunication and strengthen collaboration across care teams.
Registered Nurse – Pre Op, OR and PACU
Paces Plastic Surgery
Atlanta, CA
08.2012 - 08.2013
- Verified pre-surgical readiness using EMR systems, catching and fixing any issues in patient records to ensure compliance.
- Performed detailed pre-op assessments to confirm readiness and spot potential risks. Assisted the surgical team during operations, keeping cases efficient and on schedule.
- Transferred patients to the PACU and monitored recovery until they were fully alert.
- Worked with surgical and materials management teams to track supply trends and improve OR efficiency through high level coordination.
- Kept open, timely communication with patients’ families to provide clarity, ease worries, and build trust throughout the surgical process.
Lead Medical Assistant / RN Candidate
Southeastern Gynecologic Oncology and Urology
Atlanta, GA
11.2001 - 09.2009
- Handled thorough pre-op consultations by reviewing charts, lab results, and medical histories to confirm patients were cleared for surgery and in line with provider treatment plans.
- Supported physicians in various gynecologic and oncology-related procedures like pap smears, cervical and vulvar biopsies, LEEP, catheter insertion/removal, cystoscopy, hysteroscopy, Essure, and ThermaChoice.
- Performed staple and suture removal, wound care, culture collection, urinalysis, bone density testing, phlebotomy, and bladder instillation to aid in early detection, healing, and monitoring of oncology conditions.
- Managed new-patient intake, triaged calls, scheduled surgeries, shared test results, and kept accurate patient records to ensure smooth care coordination and build patient trust.
- Kept the clinic clean and safe by sterilizing instruments, disposing of biohazard waste, running autoclave processes, and following strict safety standards.
- Worked with oncologists, pharmacists, and medical reps to stay informed on treatment options, medication plans, and vendor partnerships.
Clinical Specialist
Option Care Home Infusion
Atlanta, GA
09.2020 - Current
- Managed relationships with five major metro Atlanta hospitals to enhance service utilization and support revenue growth for home infusion services.
- Identified and engaged key decision makers within hospital infusion accounts to foster strategic growth and strengthen professional relationships.
- Educated case managers and social workers on product usage to support seamless implementation and encourage repeat use and new referrals.
- Observed competitor actions and stakeholder dynamics to proactively address challenges and enhance product positioning.
- Oversaw strategic expense management, ensuring costs remained below 75% of allowable limits.
- Drove referral performance by managing accounts proactively and executing growth strategies, resulting in an average annual increase of 12% in referrals.
- Revamped strategies for high-potential referral account to achieve top producer status within the company.
- Demonstrated consistent top-decile performance among 700 representatives for 18 quarters from 2021 to 2025, with six notable placements in the top 25.
- Recognized as one of 30 national representatives for the executive management program, highlighting strong performance and commitment to leadership development.
Education
Bachelor of Science - Nursing
Brenau University
Gainesville, Georgia, GAMedical Assistant Certification -
Ultrasound Diagnostic School
Dunwoody, GASkills
Clinician Level Communication
Cross Functional Collaboration
Business Development and Relationship Management
High-Level Organization
Strategic Organizational Management
EMR Literacy
Conflict Resolution and Expectation
Timeline
Client Transition Specialist
Option Care Home Infusion
09.2020 - Current
Clinical Specialist
Option Care Home Infusion
09.2020 - Current
RN – IV Infusion
Wellstar Cobb Hospital
03.2020 - 09.2020
Registered Nurse – Certified Case Manager, Provider Clinical Support
United Health Care - Optum
02.2016 - 03.2020
Registered Nurse – SICU, VIC, CICU, NICU
Atlanta Medical Center
12.2012 - 02.2016
Registered Nurse – Pre Op, OR and PACU
Paces Plastic Surgery
08.2012 - 08.2013
Lead Medical Assistant / RN Candidate
Southeastern Gynecologic Oncology and Urology
11.2001 - 09.2009
Bachelor of Science - Nursing
Brenau University
Medical Assistant Certification -
Ultrasound Diagnostic School