Margaret Fleming
Carrollton
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with extensive experience. Proven problem-solver skilled in workflow optimization and maintaining HIPAA compliance. Enhanced patient satisfaction through effective communication and collaboration, while ensuring accurate medication dispensing and inventory management. Committed to delivering exceptional service in fast-paced environments.
Overview
1
1
Certification
Work History
Order Entry Pharmacy Technician II Certified
MedVantx
- Accurately and efficiently enter prescription orders, patient information, and insurance data into the pharmacy system.
- Verify prescription details, including dosage, frequency, and duration, with Pharmacist to ensure accuracy.
- Communicate with Pharmacist to obtain necessary information, clarify orders, and address inquiries.
- Troubleshoot order errors or discrepancies and work to resolve issues efficiently.
- Adhere to all relevant pharmacy regulations, policies, and procedures,
- Process orders received from electronic or faxed prescriptions, accurately entering order information into the pharmacy system.
- Maintain and update patient profiles with accurate medication.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Patient Care Coordinator
Asembia
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Lead Certified Pharmacy Technician
Villa Rica Drugs
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
Education
High School Diploma -
Heard County High School
Franklin, GA06.1987
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
Certified Pharmacy Technician
Timeline
Order Entry Pharmacy Technician II Certified
MedVantx
Patient Care Coordinator
Asembia
Lead Certified Pharmacy Technician
Villa Rica Drugs
High School Diploma -
Heard County High School
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