Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Margaret (Maggie) Woods

Saint Simons Island

Summary

Focused individual with outstanding history of handling busy environments with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers. Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

20
20
years of professional experience
2006
2006
years of post-secondary education

Work History

Waitress

Sunrise Grille
Jekyll Island
06.2024 - Current
  • Provided excellent customer service in a fast-paced dining environment 7 days a week for breakfast, lunch, & dinner shifts whenever needed.
  • Took and processed customer orders efficiently and accurately.
  • Assisted in setting up and cleaning dining areas before and after service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Communicated daily specials to customers.

Salesperson Self Employed Business

Wesleys Preowned Power-sports LLC.
Metter, Glennville, Brunswick, Saint Simons Island
08.2013 - Current
  • Engaged customers to understand their needs and provide tailored product recommendations.
  • Demonstrated product features and benefits to enhance customer purchasing decisions.
  • Managed inventory levels and conducted regular stock assessments for optimal product availability in the preowned powersports and golf cart business.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Operated register, handled cash and processed credit card transactions.
  • Greeted and assisted customers to foster positive experiences.

Pre-K Teacher & Tennis Coach

Candler County Board of Education
Metter
07.2015 - 07.2022
  • Developed engaging lesson plans for diverse learning styles.
  • Fostered a nurturing classroom environment to support social-emotional growth.
  • Collaborated with parents to enhance student learning experiences.
  • Encouraged parent involvement by providing feedback on student achievement at conferences or meetings.
  • Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Instructed players in the fundamentals of tennis such as stroke production, spin variations, and serves.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Coached junior teams in singles and doubles match play tactics.
  • Coordinated team events such as tournaments, group practices, and travel arrangements.
  • Built strong media and community relationships through positive interaction and communication in support of sports program.
  • Monitored safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Worked with boosters, parents, and school administrators to handle support functions.
  • Attended workshops and coaching clinics to stay current with the latest coaching techniques and industry trends.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.

Waitress Server

Bevricks Char House Grille
Metter
01.2006 - 04.2018
  • Provided attentive service to customers in a fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Assisted in training new staff on restaurant procedures and service standards.
  • Recommended menu items to guests, enhancing their overall dining experience.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Replenished beverages when necessary.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Waitress Server

Crabby Joe's Seafood Restaurant Bar & Grille
Metter
01.2007 - 07.2012
  • Provided attentive service to customers in a fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Assisted in training new staff on restaurant procedures and service standards.
  • Recommended menu items to guests, enhancing their overall dining experience.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Organized take-out orders efficiently according to customer requests.
  • Managed food and beverage orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Handled cash transactions and processed payments with precision.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Set up tables in between patrons to reduce wait times.

Education

Bachelor of Science - Early Childhood Care And Education

Georgia Southern University
Statesboro, GA
08.2001 - 05.2006

Pinewood Christian Academy
Bellville, GA

Skills

  • Customer service
  • Order processing
  • Menu recommendation
  • Cash handling
  • Sales techniques
  • Team collaboration
  • Effective communication
  • Food service etiquette
  • Hospitality service expertise
  • Liquor, wine, and food service
  • Dining customer service
  • Strong multitasking
  • Reliability and punctuality
  • Effective customer upselling
  • Greeting guests
  • Point of sale operation
  • Guest relations management
  • Time management
  • Relationship management

References

References available upon request.

Timeline

Waitress

Sunrise Grille
06.2024 - Current

Pre-K Teacher & Tennis Coach

Candler County Board of Education
07.2015 - 07.2022

Salesperson Self Employed Business

Wesleys Preowned Power-sports LLC.
08.2013 - Current

Waitress Server

Crabby Joe's Seafood Restaurant Bar & Grille
01.2007 - 07.2012

Waitress Server

Bevricks Char House Grille
01.2006 - 04.2018

Bachelor of Science - Early Childhood Care And Education

Georgia Southern University
08.2001 - 05.2006

Pinewood Christian Academy

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Margaret (Maggie) Woods