Maria Aguilera
Hampton
Summary
Versatile professional with over 4 years of experience in retail operations and customer service. Proficient in Microsoft Word, Google Docs, Excel, and data entry. Skilled in multitasking, maintaining accurate records, and supporting daily operations in high-volume environments.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Kroger
Forest Park
02.2024 - 11.2025
- Accurately selected and packed customer orders according to specifications, ensuring timely and complete fulfillment.
- Unloaded pallets and organized merchandise to support efficient order picking and inventory flow.
- Consistently met or exceeded daily productivity and accuracy targets in a fast-paced environment.
- Followed safety protocols and workplace regulations to maintain a safe and compliant work area.
- Trained and supported new team members on order picking processes, equipment usage, and productivity standards.
Cashier
Walmart
Lovejoy
08.2023 - 02.2024
- Processed customer transactions accurately and efficiently using POS systems while handling cash, credit, and electronic payments.
- Scanned merchandise quickly and accurately to minimize wait times and maintain smooth checkout operations.
- Resolved customer questions and concerns professionally, ensuring a positive shopping experience.
- Assisted in training new cashiers on register procedures, customer service standards, and store policies.
Team Member
Chick-fil-A
Lovejoy
11.2021 - 05.2023
- Greeted customers promptly and courteously, delivering friendly and efficient service in a fast-paced environment.
- Demonstrated strong work ethic and commitment to Chick-fil-A quality standards and customer satisfaction.
- Maintained a clean, organized, and sanitary dining and work area in accordance with food safety guidelines.
- Processed customer payments accurately using cash, checks, and credit/debit cards, including handling refunds when required.
- Trained and supported new team members on restaurant procedures, customer service expectations, and food safety standards.
Education
Dental Certification -
UEI School
Morrow, Georgia05.2025
Academic Diploma -
Lovejoy High School
Hampton, Georgia05.2023
Skills
- Strategic thinking
- Organizational skills
- Problem-solving abilities
- Time management
- Effective communication
- Adaptability
- Training expertise
- Product knowledge
- Attention to detail
- Microsoft Word and Excel
- Data entry
Timeline
Personal Shopper
Kroger
02.2024 - 11.2025
Cashier
Walmart
08.2023 - 02.2024
Team Member
Chick-fil-A
11.2021 - 05.2023
Dental Certification -
UEI School
Academic Diploma -
Lovejoy High School