Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Maria Cisneros

Lawrenceville

Summary

Customer service professional experienced in fast-paced environments, with strong communication, problem-solving, and teamwork skills. Eager to contribute to a safe, welcoming, and positive passenger experience.

Overview

8
8
years of professional experience

Work History

Service Desk Associate

Home Depot
12.2025 - Current
  • Deliver fast, friendly, and professional customer service in a high-volume retail environment.
  • Resolve customer concerns and de-escalate difficult situations calmly and efficiently.
  • Follow safety procedures and company policies.
  • Collaborate with team members to ensure smooth daily operations.

Customer Service/Cashier

Lowe’s Home Improvement
02.2025 - 11.2025
  • Provided efficient customer service in-person and over the phone with returns, purchases, product questions, and more.
  • Processed customer transactions accurately using a unique POS system.

Housekeeper

Independent Housekeeping & Cleaning Service
01.2018 - 08.2025

Education

High School -

Cleveland High School
Cleveland, TN
05-2025

Skills

  • Customer Service & Guest Care
  • De-escalation
  • Teamwork & Communication
  • Safety Awareness & Procedures
  • Leadership
  • Problem-Solving

LANGUAGES

English (Fluent)
Brazilian Portuguese (Conversational)

Timeline

Service Desk Associate

Home Depot
12.2025 - Current

Customer Service/Cashier

Lowe’s Home Improvement
02.2025 - 11.2025

Housekeeper

Independent Housekeeping & Cleaning Service
01.2018 - 08.2025

High School -

Cleveland High School
Maria Cisneros