Maria Mendoza
Forest Park
Summary
I'm an enthusiastic and motivated individual passionate about people. I'm a team player that works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. I'm very outgoing and always encouraged to do the best I can.
Overview
5
5
years of professional experience
Work History
Sales Associate
Verizon
01.2025 - Current
- Assisted customers in selecting products according to their project needs and preferences.
- Maintained a well-stocked and organized sales floor to enhance customer experience and product visibility.
- Collaborated with team members to execute sales promotions and ensure product availability.
- Resolved customer inquiries and concerns promptly, ensuring a positive shopping experience.
- Participated in team meetings to discuss sales strategies and customer feedback.
Shift Leader/Manager
Best Buy
08.2023 - 12.2024
- Consistently exceeded monthly sales targets by a certain percentage through effective product knowledge and persuasive selling techniques
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
Sales Associate
Lowe's Home Improvement
07.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked the store system for merchandise at other sites
- Managed returns, exchanges and refunds in accordance with store policy
- Engaged with customers to build rapport and loyalty
- Prepared merchandise for sales floor by pricing or tagging
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
Sales Associate
The Home Depot
08.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Generated new sales leads to achieving and exceeding monthly sales goals
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Engaged in friendly conversation with customers to better uncover individual needs
Food Service Worker
Panda Restaurant Group
01.2021 - 05.2021
- Maintained clean, trash-free work spaces to maximize productivity and safety
- Developed and maintained positive relationships with customers to enhance service
- Greeted customers at the counter to fulfill requests and answer questions
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
Education
Associate's degree - Interdisciplinary Studies
Clayton State University
Morrow, GA12.2025
High school diploma - undefined
Martha Ellen Stilwell School of the Arts
Jonesboro, GA05.2021
Skills
- Cashiering (4 years)
- Customer service (4 years)
- Restaurant Experience (Less than 1 year)
- Interpretation (4 years)
- Spanish (10 years)
- Time management (5 years)
- Shift Management (1 year)
Languages
English - Fluent
Spanish - Fluent
Timeline
Sales Associate
Verizon
01.2025 - Current
Shift Leader/Manager
Best Buy
08.2023 - 12.2024
Sales Associate
Lowe's Home Improvement
07.2022 - 05.2023
Sales Associate
The Home Depot
08.2021 - 05.2022
Food Service Worker
Panda Restaurant Group
01.2021 - 05.2021
High school diploma - undefined
Martha Ellen Stilwell School of the Arts
Associate's degree - Interdisciplinary Studies
Clayton State University