Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Velasquez

4476 Bruce St Doraville ,Ga.

Summary

Dynamic and results-driven professional with experience at Chick Fila and Fresh Market. Proven ability in complaint resolution and training new team members, ensuring adherence to cleaning and safety standards. Recognized for delivering exceptional customer service and contributing to team success through efficient operations and effective communication.

Overview

17
17
years of professional experience

Work History

Team Member

Chick-Fil-A
07.2022 - Current
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained work areas to keep clean, and organized, while monitoring food safety sanitary measures and safety to promote efficiency and team safety.

Deli Customer Service Representative

Fresh Market
10.2008 - 08.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Maintain all food prep and safety cleaning standards of equipment and tools.
  • Preventing food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Basic Requirements

Belisario Domingues
Guanaguato Mexico
10-1977

Skills

  • Complaint resolution
  • Cleaning and sanitary procedures
  • Workplace safety
  • Training and mentoring

Languages

Fluent in Spanish and plain English

Timeline

Team Member

Chick-Fil-A
07.2022 - Current

Deli Customer Service Representative

Fresh Market
10.2008 - 08.2019

Basic Requirements

Belisario Domingues

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Maria Velasquez