Dedicated professional with a proactive approach and quick learning ability. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Analyst
Metalforming
Peachtree City
06.2012 - Current
Collaborated with sales teams to ensure timely collection of payments from clients.
Collected and documented cash, checks, and transfers.
Facilitated successful internal and external audits through sound and thorough documentation.
Prepared monthly reports summarizing account activity, with aging analysis and outstanding balance details.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Maintained accurate records of all account receivable activities for audit purposes.
Collaborated with various departments to expedite resolution of billing issues
Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
Processed and sent invoices, adjustments, and credit memos to customers.
Monitored past due accounts and pursued collections on outstanding invoices.
Developed positive relationships with customers through friendly interactions.
Prevented key account losses by researching discrepancies and correcting problems.
Reviewed purchase orders and invoices for accuracy.
Parts Specialist
Metalforming LLC
Peachtree City
04.2007 - 06.2012
Monitored stock levels to ensure sufficient supplies were available at all times.
Processed payments for completed purchases in accordance with established procedures.
Worked closely with Accounts Payable department to resolve invoice discrepancies.
Used POS systems to receive payment or obtain credit authorization.
Organized and labeled parts to ensure easy identification and retrieval.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Wrote and recorded orders for merchandise or entered orders into computers.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Collaborated with management team members on special projects related to improving processes within the department.
Placed inventory numbers on parts to properly identify items for counter associates.
Performed regular audits of warehouse shelves to verify proper stocking levels.
Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Identified potential problems with defective or damaged parts before they reached customers.
Ordered or purchased supplies to maintain optimum inventory.
Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
Updated customer and vendor accounts with each purchase to support accurate billing.
Coordinated shipping arrangements for outbound orders as needed.
Maintained accurate records of all inventory transactions in the computer system.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Received and stocked incoming merchandise, arranging items in correct locations.
Created purchase orders for new parts when needed by vendors or suppliers.
Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
Maintained parts system with current order and sales data.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Documented any discrepancies between actual inventory counts versus what was recorded in the system.
Received, examined and reshelved returned parts.
Arranged and directed delivery and installation of products and equipment.
Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Operated point of sales and parts lookup computer systems.
Received customer orders and placed them into the system for processing.
Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Utilized various software and tools to streamline processes and optimize performance.
Service Coordinator
Metalforming LLC
Peachtree City
04.2005 - 06.2012
Coordinated travel arrangements and accommodations for service technicians.
Updated internal systems with information regarding new or revised services.
Reviewed invoices for accuracy before submission for payment processing.
Managed emergency service requests by expediting parts shipments and coordinating schedules.
Coordinated service delivery to clients, ensuring timely and efficient support.
Addressed and resolved client complaints promptly to enhance satisfaction.
Monitored email and phone communications to provide immediate responses and solutions.
Prepared monthly reports summarizing service activities and client progress.
Liaised between clients and technicians to maintain clear communication.
Receptionist
Metalforming
Peachtree City
07.2003 - 07.2005
Delivered comprehensive administrative support by organizing documents, managing schedules, and facilitating communication.
Greeted visitors, assessed needs, and provided appropriate assistance for inquiries.
Utilized office equipment including printers and copiers, ensuring operational efficiency at all times.
Managed distribution of incoming mail, courier services, and photocopying requests efficiently.
Answered and directed calls using a multi-line telephone system to enhance communication flow.
Maintained customer records by updating and recording client information accurately.
Provided typing, filing, scanning, and copying support to staff as needed.
Assisted customers with inquiries and directed them to relevant departments.