MARIAH BIAZA
Atlanta
Summary
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Overview
5
5
years of professional experience
Work History
Interim Process Assistant
Amazon
08.2025 - Current
- Coordinates workflow and assigns tasks to support daily operations.
- Troubleshoots issues and escalates problems when needed.
- Assists leadership with tracking productivity, safety, and quality goals.
- Coaches and mentors associates to improve performance and accuracy.
- Collaborates across departments to maintain smooth process flow.
Learning Ambassador
Amazon
03.2024 - 08.2025
- Trained new associates on procedures, safety standards, and tools.
- Provided ongoing coaching and floor support to help teammates succeed.
- Created a positive learning environment and encouraged teamwork.
- Evaluated associate progress and reported training needs to leadership.
- Helped develop and improve training materials and onboarding processes.
Loader
UPS
03.2023 - 11.2024
- Loaded, unloaded, and organized packages on trucks according to routes.
- Used scanners to track packages and maintain delivery accuracy.
- Followed strict safety procedures while working in a fast-paced environment.
- Worked efficiently to meet tight shipping deadlines.
Warehouse Associate
Amazon
08.2022 - 03.2023
- Picked, stowed, and packed customer orders using handheld scanners.
- Maintained accuracy while meeting productivity goals.
- Followed safety guidelines and supported team tasks as needed.
Warehouse Associate
Randstad
11.2021 - 08.2022
- Picked, packed, and prepared merchandise for shipment.
- Used handheld scanners and warehouse systems for inventory tracking.
- Followed quality control standards to reduce errors and returns.
- Kept work areas clean, organized, and compliant with safety rules.
Customer Service Representative
Global Equity Finance
07.2021 - 11.2021
- Assisted customers by phone and email with account and service questions.
- Processed payments, updates, and service requests accurately.
- Documented interactions and followed up to ensure resolution.
- Built strong customer relationships through friendly, professional service.
Education
Bachelor's - Business Administration
CSU Global
06.2027
Associate of Applied Science - Criminal Justice
Bryant & Stratton College
NY06-2017
High School Diploma -
Cicero North Syracuse
Syracuse, NYSkills
- Safety management
- Workflow management
- Assignment delegation
- Management support
- Attendance tracking
- Performance monitoring
- Reporting and documentation
Timeline
Interim Process Assistant
Amazon
08.2025 - Current
Learning Ambassador
Amazon
03.2024 - 08.2025
Loader
UPS
03.2023 - 11.2024
Warehouse Associate
Amazon
08.2022 - 03.2023
Warehouse Associate
Randstad
11.2021 - 08.2022
Customer Service Representative
Global Equity Finance
07.2021 - 11.2021
Bachelor's - Business Administration
CSU Global
Associate of Applied Science - Criminal Justice
Bryant & Stratton College
High School Diploma -
Cicero North Syracuse