Mariah Gomez
Sugar Hill
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Cashier
Publix
01.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring daily reconciliation of funds.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Handled returns and exchanges according to store policies, enhancing customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
BBW Keyholder
Bath And Body Works, Limited Brands
06.2021 - 12.2022
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit and check payments.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Pool Manager
Ams Pools
05.2019 - 08.2019
- Maintained filtration system and other aquatic systems within facility to support proper operations.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Completed 60 hours of lifeguard training including becoming CPR and first aid certified.
- Used training and medical supplies to examine injured people and administer first aid.
- Trained workers in company procedures or policies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Lanier High School
05.2022
Bachelor of Science - Applied Mathematics
Georgia Gwinnett College
Lawrenceville, GA05-2027
Skills
- Work Prioritization
- Cash Handling and Reconciliation
- Flexible Work Schedule
- Staff Coaching and Training
- Merchandise Promotion and Display
- Handling Complaints and Inquiries
- Managing Inventory Stock
- Managing Customer Needs
- Till Counting
- Customer service
Timeline
Cashier
Publix
01.2022 - Current
BBW Keyholder
Bath And Body Works, Limited Brands
06.2021 - 12.2022
Pool Manager
Ams Pools
05.2019 - 08.2019
High School Diploma -
Lanier High School
Bachelor of Science - Applied Mathematics
Georgia Gwinnett College
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