Marielis Almanzar
LAWRENCEVILLE,GA
Summary
Experienced in delivering exceptional customer service and administrative support with a focus on providing excellence in clerical tasks and public interaction. Adept at effectively managing calendars, scheduling appointments, and ensuring accurate data entry and efficient database administration. Combining a strong attention to detail with excellent organizational skills, consistently striving to exceed expectations in all aspects of work.
Overview
10
10
years of professional experience
Work History
Realtor
Keller Williams Atlanta Partners - South Forsyth
11.2023 - Current
- Advised and informed prospective clients on current market activities and conditions.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advertised client properties through websites, social media, and real estate guides.
Administrative Associate
Matias Companies, LLC
10.2021 - 09.2024
- Assist in the management of property operations, ensuring organized maintenance of both physical and digital records
- Perform accurate data entry tasks and meticulously maintain documentation
- Conduct research and gather relevant information to support informed decision-making
- Collaborate in the introduction and execution of novel programs, procedures, and systems to enhance operational efficiency
- Efficiently arrange and manage meetings, conferences, and appointments
- Oversee various aspects of operations, encompassing procurement, equipment management, property inventory, and asset disposal
- Contribute to determining optimal rental pricing strategies based on market analysis
- Prepare unoccupied units for rental, ensuring they are in excellent condition for potential tenants
- Craft compelling advertisements to attract prospective renters for vacant properties
- Screen, assess, and approve potential tenants in adherence to established criteria
- Develop, enforce, and administer lease agreements to safeguard the interests of all parties involved
- Address and resolve tenant complaints and concerns promptly and professionally
- Manage rent collection processes and facilitate necessary adjustments as required
- Undertake property maintenance initiatives and coordinate repair efforts to uphold property standards
- Excel as an Assistant Property Manager, effectively supporting property management operations while delivering exceptional tenant experiences
Customer Services Representative
Planet Fitness
05.2021 - 09.2021
- Greet members, prospective members and guests, providing exceptional customer service
- Answer phones in a friendly manner and assist callers with a variety of questions
- Check members into the system
- New member sign-up
- Take prospective members on tours
- Enforce all rules and policies
- Facilitate needed updates to member's accounts
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
- Assist in maintaining the neatness and cleanliness of the club
Customer Service Representative
Walmart
02.2021 - 09.2021
- Greet customers upon entry to the store and answer any questions or concerns
- Assist customers with checkout lanes, process returns, and help with general questions
- Answer phones in a friendly manner and assist callers with a variety of questions
- Assist customers with money service transitions such as Money Transfers, Bill Payment, cash checking, reload Debit Cards, money orders, and Paypal transactions
- Work with a team to organize and return all merchandise to their original location
- Assist Team Lead with managing the front end of the store
- Assist in maintaining the neatness and cleanliness of the store
Machine Operator
Nordson Medical
07.2019 - 12.2020
- Company Overview: Nordson Medical designs, develops, and manufactures complex medical devices and technologies that save and enhance medical patients' lives
- Operate machinery to aid in the manufacturing process of medical balloons and medical technologies that provide interventional and surgical equipment
- Detect, troubleshoot and perform equipment inspection in order to ensure high-quality and high-performance medical balloons
- Monitored process conditions to maintain safe and optimal operations, while adhering to company safety rules and regulations
- Broke company department balloon manufacturing record in single shift, without impact to quality of product
- Nordson Medical designs, develops, and manufactures complex medical devices and technologies that save and enhance medical patients' lives
Legal Assistant
Matias Law, PLLC
04.2018 - 01.2019
- Composed and revised legal documents for attorney, completed new client intakes, prepared affidavits, and immigration filings
- Investigated and collected data in support of clients' various immigration petitions
- Assisted attorney with all ongoing management of case files, overseeing phone lines, emails and acted as liaison between clients and attorney
- Ensured legal documents were processed to comply with appropriate regulations and filing deadlines
- Maintained legal files and supporting documentation in digital databases and physical files
- Oversaw office operations, handled all billing/accounting duties, ordered supplies, processed mail, and all administrative, technical and executive-support tasks
Early College Intern
Lawrence High School
09.2017 - 04.2018
- Company Overview: The Early College ('EC') Initiative connects our state's district high schools with our state's colleges in order to give thousands of Massachusetts students, especially first-generation college-goers, access to college completion and career success
- Assisted Early College program staff with organizing and managing cross-sector partnerships between our district high school and college partners
- Onboarding high school students into the program, setting expectations, managing their files and providing ongoing support to ensure each student's successful completion of Early College
- Communicated with college professors to assess student progress and resolve any challenges
- The Early College ('EC') Initiative connects our state's district high schools with our state's colleges in order to give thousands of Massachusetts students, especially first-generation college-goers, access to college completion and career success
Campaign Volunteer
Pavel Payano for City Council at Large
03.2017 - 11.2017
- Canvassed door-to-door and phone banked voters throughout the city of Lawrence to drive voter turnout in support of the candidate
- Assisted with the recruitment and training of volunteers to help build and expand our voter outreach efforts
- Collaborated with the fundraising team to ensure candidates completed call time and assisted in the project-management of various fundraising events in support of fundraising goals
Field Organizer
Juana Matias for State Representative
03.2015 - 11.2015
- Engaged in extensive field work, canvassing, phone banking, voter registration drives and conducting GOTV efforts with voters in the 16th Essex District (City of Lawrence)
- Assisted with the recruitment and training campaign volunteers to help build and expand our voter outreach efforts across the District
- Assisted coordinating all elderly housing meet & greet activities with public/private-housing units in Lawrence
- Input voter contact data into VoteBuilder database to track voter outreach efforts
- Also leveraged for targeted messaging to inform voters and prompt their registration and overall turnout
Education
High School -
Lawrence High School
Lawrence, MA04.2018
Skills
- GA Realtor
- Microsoft Office
- Google Drive
- Data Collection
- Multitasking and Time Management
- Social Media Updating
- Highly Efficient and Productive
- Cash Drawer Management
- AppFolio Proficient
- Calendar management
- Verbal communication
Community Service
- Con Unum, 01/01/16, 12/31/17
- Lawrence Cemetery, 01/01/16, 12/31/17
- Lawrence Senior Center, 01/01/16, 12/31/16
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Realtor
Keller Williams Atlanta Partners - South Forsyth
11.2023 - Current
Administrative Associate
Matias Companies, LLC
10.2021 - 09.2024
Customer Services Representative
Planet Fitness
05.2021 - 09.2021
Customer Service Representative
Walmart
02.2021 - 09.2021
Machine Operator
Nordson Medical
07.2019 - 12.2020
Legal Assistant
Matias Law, PLLC
04.2018 - 01.2019
Early College Intern
Lawrence High School
09.2017 - 04.2018
Campaign Volunteer
Pavel Payano for City Council at Large
03.2017 - 11.2017
Field Organizer
Juana Matias for State Representative
03.2015 - 11.2015
High School -
Lawrence High School
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