Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marilyn Johnson-Spivey

Hampton

Summary

Experienced Area Supervisor dedicated to optimizing operations and team performance, focused on improving processes and reducing costs with a hands-on management approach. Demonstrated strong communication, planning, and problem-solving skills gained from 5 years of experience. Knowledgeable [Desired Position] with a successful track record of team management and operational excellence, adept at implementing strategic initiatives to boost productivity and efficiency. Results-oriented management professional with a proven leadership ability, emphasizing team collaboration, operational efficiency, and achieving measurable results. Skilled in strategic planning, process improvement, and fostering a culture of accountability and excellence. Recognized for adaptability and consistently meeting evolving organizational needs.

Overview

32
32
years of professional experience

Work History

Area Supervisor

Home Depot
Locust Grove, GA
03.1997 - Current
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or incidents.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency .
  • Provided ongoing coaching to associates and promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations
  • Submitted reports to senior management to aid in business decision-making and planning.

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  • Resolved conflicts between employees by mediating discussions that let to mutually beneficial outcomes.
  • Reduced employee turnover by fostering positive work environment and providing opportunities for professional growth.
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
  • Fostered strong relationships with local communities by organizing and participating in charity events.
  • Improved team morale and productivity by implementing monthly recognition program for outstanding performance.

Supervisor

McDonald's Restaurant
Savannah, GA
05.1993 - 02.1997
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Introduced team contests and goals to enhance productivity and improve employee morale.

Education

Associate of Science - Psychology/Human Resource

Savannah Technical College
Savannah, GA

Associate of Science - Psychology

Armstrong State University
Savannah, GA

Skills

  • Team Building and Motivation
  • Handling Complaints and Inquiries
  • Organization skills
  • Multi-unit management
  • Documentation skills
  • Employee engagement
  • Leadership development
  • Adaptable to changing demands
  • Orientation and training
  • Distribution center management
  • Task delegation

Accomplishments

  • Assisted in Organizing and streamlining procedures in the Outbound department.
  • Supervised team of 15 staff members.

Timeline

Area Supervisor

Home Depot
03.1997 - Current

Supervisor

McDonald's Restaurant
05.1993 - 02.1997

Associate of Science - Psychology

Armstrong State University

Associate of Science - Psychology/Human Resource

Savannah Technical College
Marilyn Johnson-Spivey