Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marilyn Johnson-Spivey

Hampton

Summary

Experienced Area Supervisor dedicated to optimizing operations and team performance, focused on improving processes and reducing costs with a hands-on management approach. Demonstrated strong communication, planning, and problem-solving skills gained from 5 years of experience. Knowledgeable [Desired Position] with a successful track record of team management and operational excellence, adept at implementing strategic initiatives to boost productivity and efficiency. Results-oriented management professional with a proven leadership ability, emphasizing team collaboration, operational efficiency, and achieving measurable results. Skilled in strategic planning, process improvement, and fostering a culture of accountability and excellence. Recognized for adaptability and consistently meeting evolving organizational needs.

Overview

32
32
years of professional experience

Work History

Area Supervisor

Home Depot
03.1997 - Current
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or incidents.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency .
  • Provided ongoing coaching to associates and promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations
  • Submitted reports to senior management to aid in business decision-making and planning.

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  • Resolved conflicts between employees by mediating discussions that let to mutually beneficial outcomes.
  • Reduced employee turnover by fostering positive work environment and providing opportunities for professional growth.
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
  • Fostered strong relationships with local communities by organizing and participating in charity events.
  • Improved team morale and productivity by implementing monthly recognition program for outstanding performance.

Supervisor

McDonald's Restaurant
05.1993 - 02.1997
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Introduced team contests and goals to enhance productivity and improve employee morale.

Education

Associate of Science - Psychology/Human Resource

Savannah Technical College
Savannah, GA

Associate of Science - Psychology

Armstrong State University
Savannah, GA

Skills

  • Team Building and Motivation
  • Handling Complaints and Inquiries
  • Organization skills
  • Multi-unit management
  • Documentation skills
  • Employee engagement
  • Leadership development
  • Adaptable to changing demands
  • Orientation and training
  • Distribution center management
  • Task delegation

Accomplishments

  • Assisted in Organizing and streamlining procedures in the Outbound department.
  • Supervised team of 15 staff members.

Timeline

Area Supervisor

Home Depot
03.1997 - Current

Supervisor

McDonald's Restaurant
05.1993 - 02.1997

Associate of Science - Psychology

Armstrong State University

Associate of Science - Psychology/Human Resource

Savannah Technical College
Marilyn Johnson-Spivey