Mario Shaw
Owner Operator
Stockbridge
Overview
13
13
years of professional experience
Work History
Owner/Operator
A to B TOWING
03.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Service rollback tow truck to mantain dot complance including hydralic systems and air compreser .
- Assessed income and expenses and adapted plans to improve profit levels.
Mechanic
Billys Muffler & Brake
04.2012 - 03.2018
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Disassembled defective parts to make proper repairs.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Education
High School Diploma -
Burgard Vocational
Buffalo, NY 05.2001 -
Skills
vehicle and equipment maitenance
Accomplishments
started A to B towing
- Safely operated rollback tow truck for 7 yr with 100% 5 star reviwes .
Timeline
Owner/Operator
A to B TOWING
03.2018 - Current
Mechanic
Billys Muffler & Brake
04.2012 - 03.2018
High School Diploma -
Burgard Vocational
05.2001 -