Assist with post-op care for orthopedic patient including limb elevation, mobility support, cold therapy application.
Support patient with ambulation and transfers to reduce fall risk.
Perform frequent rounding to ensure patient comfort and respond to call lights in a timely and compassionate manner.
Collaborate with team member to communicate patient status, progress, and any changes in condition.
Chart patient’s toileting, rounding, and vitals signs on timely manner.
Patient Care Representative
Harbin Clinic Pediatrics
08.2022 - 05.2023
Supported patient service goals and enhanced relations through friendly, knowledgeable, and positive communication.
First point of patient interaction one entering office.
Duties including, but not limited to, check-in registration, collecting payments, confirming and entering insurance.
Translating to non-English speaking patient/parent/guardian.
Handled and balanced money drawer daily within prescribed balancing guidelines upon closing shift.
Education
Emergency Medical Services EMT -
Georgia Northwestern Technical College
Rome, GA
Licensed Practical Nurse -
Georgia Northwestern Technical College
Rome, GA
07.2025
Skills
Bilingual: fluent in both Spanish and English
Knowledgeable in Microsoft Office (Word, Excel, PowerPoint, Outlook, Project, Access)
Reliable and trustworthy: Great work record Present to work on time
Multitasking: Have experience in handling multiple work assignments at once and finish in a timely manner
Organizational skills
Critical thinking
Working collaboratively: working with team members to help one another out when in need of help or confused Communicate professionally, both verbally and written