Marissa Lopez
Canton
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Skilled in counting and packaging money, and building positive customer relationships. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
10
10
years of professional experience
Work History
Bank Teller
Wells Fargo
02.2015 - Current
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced client relationships with simple service and banking solutions.
- Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.
- Mentor new hires on customer service policies and procedures while maintaining a positive environment
- Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
- Process high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified sales opportunities and referred customers to branch partners in financial services.
Crew Member Team Leader
McNoventa, Inc
12.2013 - 01.2015
- Handle customer satisfaction on an interpersonal level
- Take customer orders with 100% accuracy
- Ensure food quality was up to par
- Trained new crew members on bagging orders and register
- Assisted with marketing of new products and promotions
Education
High School Diploma -
Creekview High School
Canton, GA05.2012
Skills
- Bilingual- English, Spanish
- Deposit and Withdrawal Management
- Money Handling
- Transaction Processing
- Cash Drawer Reconciliation
- Adaptability and Flexibility
- Interpersonal Skills
- Attention to Detail
Timeline
Bank Teller
Wells Fargo
02.2015 - Current
Crew Member Team Leader
McNoventa, Inc
12.2013 - 01.2015
High School Diploma -
Creekview High School
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