Summary
Overview
Work History
Education
Skills
Timeline
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MARISSA KIRKLAND

Lilburn

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of resource management for optimal operational performance.


Overview

5
5
years of professional experience

Work History

Real Estate Operations Manager

Next Move ATL- Keller Williams Realty
11.2023 - Current
  • Maintained deadlines outlined in the contract.
  • Responsible for making sure all documents and contracts were in compliance with Keller Williams.
  • Streamlined operational workflows to enhance efficiency and reduce downtime.
  • Coordinated vendor relationships
  • Facilitated regular performance reviews, fostering a culture of accountability and continuous improvement.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed and implemented strategies to maximize customer satisfaction.

Real Estate Agent

Keller Williams Realty
02.2022 - 11.2023
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.

Real Estate Precloser

O'Kelley And Sorohan, Attorneys At Law
07.2020 - 01.2023
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Coordinated communication between clients, lenders, and agents to ensure seamless process flow.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Handled scheduling and made notes for deadlines and other important dates.
  • Coached new hires on company processes to achieve maximum production.
  • Gathered all the necessary documentation for the real estate closing process.
  • Facilitated accurate preparation of closing documents for real estate transactions.

Education

Bachelor of Arts - Political Science

Georgia State University
Atlanta, GA
05.2020

Skills

  • Client Relations
  • Adaptability and Flexibility
  • Operations management
  • Partnership Development
  • Contract Preparation
  • Attention to Detail
  • Time Management
  • Problem Solving
  • Real Estate License

Timeline

Real Estate Operations Manager

Next Move ATL- Keller Williams Realty
11.2023 - Current

Real Estate Agent

Keller Williams Realty
02.2022 - 11.2023

Real Estate Precloser

O'Kelley And Sorohan, Attorneys At Law
07.2020 - 01.2023

Bachelor of Arts - Political Science

Georgia State University

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MARISSA KIRKLAND