Mark Blackwood
Loganville
Summary
Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Charming Route Sales Representative promoting many years of experience working for companies in industry sectors. Offering dynamic skills. Known for generating profits and closing deals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Route Sales Representative
Carbons Golden Malted
Glenn Mills
11.2016 - Current
- Maintaining service and communication the value of our products and services in the food industry.Controlling and maintaining inventory. Maintaining a warehouse, a vehicle as well as loading and unloading vehicles.
- Delivered products to customers while ensuring timely and accurate service.
- Maintained inventory levels through regular stock checks and order placements.
- Built strong relationships with clients to enhance customer satisfaction and loyalty.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Prepared invoices and processed payments during each customer interaction.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with team members to optimize routing and improve delivery efficiency.
- Resolved customer inquiries and complaints promptly, ensuring positive experiences.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Responded quickly to customer inquiries regarding products or services.
- Delivered product to customers in a safe and courteous manner.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Assisted with merchandising displays at customer locations when requested.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Planned and organized routes within territory to maximize efficiency and time.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Maintained accurate records of all deliveries and pickups.
- Utilized effective problem solving skills when resolving customer issues.
- Organized deliveries according to customer needs.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Cross-sold additional products to customers depending upon merchandise needs.
- Participated in promotional activities such as special events, trade shows.
- Maintained an organized work space at all times.
- Developed and implemented strategies to increase sales volume.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Assisted with unloading incoming shipments from vendors.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Collected money, provided change and recorded transactions on receipts.
- Informed regular customers of new products or services and price changes.
- Kept accurate logs of all deliveries and trips.
Education
Associate of Science - Advertising Design
Bauder College
Fort Lauderdale, FL 07.1989 - 04.1991
Skills
- Inventory management
- Route optimization
- Product demonstrations
- Delivery coordination
- Invoice processing
- Customer relationship management
- Compliance adherence
- Sales strategies
- Vehicle inspection
- Stock monitoring
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Customer service
- Business transactions
- Product presentation
- Sales representation
- Product promotions
- Sales goals
- Product displays
- Sales forecasting
- Issue resolution
- Customer retention
- Cold calling
- Competitor analysis
- Leads prospecting
- Sales presentations
- Merchandise sales
- Performance tracking
- Safe vehicle operation
- Team support
- Route growth
- Territory development
- Merchandising strategies
- Product distribution
- Client relations
- Cross-selling techniques
- Service management
- Route management
- Route planning
- Needs assessment
- Vehicle safety
- Product promotion
- Account development
Certification
- Met all sales goals at the top of my team the first year with the company.
Accomplishments
- Iron Man award with Nestle ice cream for the most product sold in the southeast region in one quarter.
Timeline
Route Sales Representative
Carbons Golden Malted
11.2016 - Current
Associate of Science - Advertising Design
Bauder College
07.1989 - 04.1991
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