Mark Carr-Hartley
Gaborone,GA
Summary
Proven track record in inventory management and operational workflows, driving efficiency and compliance in distribution center operations. Expertise in developing strategic procurement plans to optimize supply chain performance.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
Safari Distributors
Gaborone
01.2026 - Current
- Developed strategic plans for improving operational processes and increasing productivity levels.
- Developed and implemented operational workflows and procedures to streamline processes.
- Coordinated daily operations of distribution center to ensure efficiency and effectiveness.
- Ensured that all operational tasks were completed within established timeframes.
- Supported inventory management and ensured stock accuracy.
- Maintained documentation related to inventory and shipment tracking.
- Monitored daily operations to ensure compliance with quality standards and safety regulations.
- Communicated clear action plans to optimize results and successfully execute operational activities.
- Organized logistics for efficient product distribution and delivery.
- Coordinated logistical activities such as transportation scheduling or material handling services.
- Monitored equipment usage and reported maintenance needs promptly.
- Performed routine inspections of equipment, supplies, and inventory.
- Drafted policies, procedures, and protocols related to operations management.
Operations and Procurement Director
DDF (Pty) Ltd
Kasane
09.2023 - 07.2025
- Developed procurement strategies to optimize supply chain efficiency.
- Negotiated contracts with suppliers for cost-effective agreements.
- Negotiated contracts with suppliers for the procurement of goods and services.
- Managed vendor relationships to ensure service quality and compliance.
- Coordinated procurement activities across departments to ensure alignment and streamline processes.
- Implemented procurement policies to maintain operational integrity and standards.
- Analyzed market trends to inform purchasing decisions and strategies.
- Analyzed market trends, pricing structures, customer needs, supplier capabilities, and other factors to determine optimal sourcing decisions.
- Researched new supply sources to identify opportunities for cost savings and enhanced supplier options.
- Collaborated with internal teams such as finance, legal, operations, logistics to ensure effective procurement processes.
- Identified potential risks associated with supply chain operations and developed mitigation plans accordingly.
- Monitored inventory levels and established reorder points to maintain sufficient stock levels.
- Procured new materials to maintain production schedules. to prevent shortages and approved delivery details and times.
- Tracked company inventories and recorded item quantities in company databases.
- Reviewed purchase orders for accuracy and completeness before approval.
- Maintained accurate records of all purchases including invoices, contracts, warranties.
- Trained team members on best practices in procurement processes and systems.
- Provided guidance and support to junior staff members regarding best practices in procurement.
- Built long-term relationships with company vendors and suppliers to secure optimal prices.
- Delegated tasks to procurement teams to expedite work processes.
Operations Director
Your Mix (Pty) Ltd
Maun
09.2021 - 07.2025
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Developed operational strategies to enhance service delivery and customer satisfaction.
- Implemented standard operating procedures to enhance operational efficiency and safety.
- Oversaw daily operations, ensuring efficient workflow across departments.
- Managed day-to-day operations of a large staff in multiple departments.
- Oversaw inventory management processes to ensure optimal stock levels. to optimize stock levels and reduce waste.
- Identified areas where process improvements could be made resulting in increased productivity.
- Established operational guidelines, identifying opportunities for operational improvement.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Facilitated staff meetings to address operational challenges and foster team collaboration.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Facilitated meetings with key stakeholders to discuss progress towards objectives.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Ensured compliance with applicable laws, regulations, industry standards.
Human Resources Manager
Your Mix (Pty) Ltd, DDF (Pty) Ltd, Your Mart (Pty) Ltd
Gaborone, Maun, Kasane
01.2021 - 07.2025
- Directed HR programs, policies and processes, enhancing operational efficiency.
- Streamlined onboarding procedures, enhancing new hire integration experience.
- Managed employee relations by resolving conflicts and addressing grievances.
- Identified, screened and interviewed potential employees.
- Managed confidential employee and company information in secure manner.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Evaluated HR processes, recommending changes that improved efficiency.
- Ensured compliance with federal, state and local employment laws.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Held exit interviews and documented information discussed with employees.
Education
Bachelor of Commerce - Business Management & Marketing
IMM Graduate School of Marketing
Stellenbosch, South Africa04-2021
High School Diploma -
St. Andrew's College
Grahamstown, South Africa11-2016
Skills
- Inventory management
- Operational workflow
- Procurement strategies
- Supply chain optimization
- Contract negotiation
- Quality compliance
- Problem solving
- Effective communication
- Operational efficiency
- Logistics coordination
- Policy enforcement
- Operational planning
- Operations management
- Purchasing and planning
- Process improvement
- Improve performance
- Delegation
- Business development
Languages
English
Native
Native
Afrikaans
Elementary (A2)
A2
References
Joshua Pinn
- josh@downtowndutyfree.co.za
- +27 82 303 0944
Altus Wessels
- altus@deltadf.co.bw
- +27 74 586 5661
Timeline
Assistant Operations Manager
Safari Distributors
01.2026 - Current
Operations and Procurement Director
DDF (Pty) Ltd
09.2023 - 07.2025
Operations Director
Your Mix (Pty) Ltd
09.2021 - 07.2025
Human Resources Manager
Your Mix (Pty) Ltd, DDF (Pty) Ltd, Your Mart (Pty) Ltd
01.2021 - 07.2025
Bachelor of Commerce - Business Management & Marketing
IMM Graduate School of Marketing
High School Diploma -
St. Andrew's College