Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Harvy

Atlanta,GA

Summary

Dynamic Senior Consultant with a proven track record at Level 9 Technologies, specializing in client-focused consulting and technical troubleshooting. Successfully developed custom solutions and implemented comprehensive scalability strategies, enhancing operational efficiency. Adept at analyzing internal systems to identify improvements, fostering strong client relationships through effective communication and strategic planning.

Driven Senior Consultant with over 30 years of experience in the network and infrastructure field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Senior Consultant

Level 9 Technologies
02.2018 - Current
  • Developed custom solutions based upon clients' requirements.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Assessed needs for projects and made proposals to senior management.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Identified key areas in need of improvement and implemented plans to rectify issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Gave budget suggestions for projects, outlining financial needs, and forecasting.

Director, Pre-Sales Consulting

Quest Software
02.1999 - 06.2010
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Pre-Sales Engineer

Oracle Corporation
08.1997 - 04.1999
  • Created product training plans centered on customer success and satisfaction.
  • Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
  • Tracked sales data for analysis and forecasting.
  • Wrote and updated sales and service contracts for [Type] sales.

Consultant

Arthur Anderson Accounting Firm
03.1994 - 02.1997
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.

Education

BBA - Accounting

University of Georgia
GA
05.1995

Skills

  • Client-focused consulting
  • Technical troubleshooting
  • Analysis of internal systems
  • Comprehensive scalability strategy
  • Network management

Certification

Oracle9i Certified Professional DBA (OCP)

Oracle8i Certified Professional DBA (OCP)

Oracle8 Certified Professional DBA (OCP)

Oracle 7.3 Certified Professional DBA (OCP)

Solaris 7 Certified Administrator

HP Tru64 Accredited System Engineer (ASE)

Microsoft Certified Systems Engineer (MCSE)

IBM Certified Developer Associate (IBM CDA)

Timeline

Senior Consultant

Level 9 Technologies
02.2018 - Current

Director, Pre-Sales Consulting

Quest Software
02.1999 - 06.2010

Pre-Sales Engineer

Oracle Corporation
08.1997 - 04.1999

Consultant

Arthur Anderson Accounting Firm
03.1994 - 02.1997

BBA - Accounting

University of Georgia

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Mark Harvy