Markiema Lancaster
Hampton
Summary
Efficient professional support specialist with a focus on optimizing workflows and increasing productivity. Demonstrated ability to handle multiple tasks while maintaining high standards of accuracy in record-keeping and financial operations. Aiming to contribute to streamlined office processes. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
6
6
years of professional experience
Work History
Tax Associate
T&G Tax Services
Riverdale
11.2023 - 05.2025
- Assisted office managers in developing and implementing office policies by setting up procedures and standards to guide the operation of the office.
- Assisted clients with tax inquiries and provided clear explanations of tax regulations.
- Reviewed financial documents to ensure compliance with relevant tax laws.
- Organized client records and maintained accurate documentation for audits and reviews.
- Maintained up-to-date knowledge of all current developments in taxation law, regulation, policy or practice.
- Prepared tax return documents for clients.
- Responded promptly to inquiries from both internal and external customers regarding taxation issues.
Warehouse Package Handler
UPS Supply Chain Solutions
Duluth
03.2022 - 11.2022
- Inputted data entries of products into the load system.
- Removed jams and unblocked the conveyor system to maintain the flow of goods.
- Loaded package containers onto forklifts and transported them into packaging areas.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment, such as box cutters, shrink-wrap guns, and electric pallet jacks.
- Used handheld scanners and physical logs to efficiently track and maneuver freight throughout the distribution network.
Faculty Representative
Lifetime Fitness Center
Johns Creek
03.2019 - 08.2021
- Monitored overall activity in the gym, ensuring each customer was comfortable and safe.
- Assisted in hands-on assignments, gym sanitation, and promoting new customers to join the club.
- Reviewed program materials, and coordinated updates to keep department materials relevant and accurate.
- Applied innovative teaching methods to encourage student learning objectives during fitness camps.
Education
State License - Registered Behavioral Technician
Online
Atlanta, GA01-2026
Associate of Arts - Business
East Mississippi Community College
Scooba, MSSkills
- MS Office Suite proficiency
- Data entry and order processing
- Document management
- Multi-line telephone operations
- Purchasing and logistics
- Client communication
- Data analysis
- Regulatory compliance
- Team collaboration
- Customer service and relations
Timeline
Tax Associate
T&G Tax Services
11.2023 - 05.2025
Warehouse Package Handler
UPS Supply Chain Solutions
03.2022 - 11.2022
Faculty Representative
Lifetime Fitness Center
03.2019 - 08.2021
State License - Registered Behavioral Technician
Online
Associate of Arts - Business
East Mississippi Community College