Mar'Resha Brewster

• Increased donor safety by conducting thorough health screenings before each donation procedure.
• Conducted regular inventory checks to ensure adequate supplies were available at all times, minimizing disruptions due to shortages.
• Streamlined the donation process through proficient operation of blood collection equipment and machinery.
• Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
• Responsible for preparing the donor, donor area and equipment for the pheresis process
• Prepares the autopheresis machine for the pheresis process

• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

• Disconnects the donor when the process is complete.
• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff

• Verified insurance eligibility and coverage for patients.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
• Provided exceptional customer service to patients, answering questions and addressing concerns.
• Patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification.
• Handles pre-registrations, runs insurance eligibility, assigns insurance to patient accounts in the correct sequence, handles incoming phone calls, completion of patient record request and release, and collects co-payments.
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• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Assist in cooking and preparing meals, prepare food carts for residents eating in their rooms, remove plates and trash from dining area, wash and sanitize kitchen ware, kitchen and dining area kept clean