Martha Castejón

Head of the Quality Department for Atlanta.

Lead a Team of inspectors in two separate facilities reducing Quality claims by 30% through process improvements and cross functional collaboration.

Coordination of Quality goals.

Root cause analysis for customer complaints as well as coordination of root cause analysis for Internal and External Suppliers.

Problem Solving Expert for Atlanta locations.

• Development and implementation of a supplier quality program to be used across the company
• Develop milestones and requirements with a cross functional team and communicates them to suppliers
• Responsible for supplier quality results, new supplier development and quality improvement efforts to support company growth.
• Develop mid-term plan and business plan for the responsible commodities
• New supplier development and training.

• In charge of Injection molded components, wood and aluminum components for the following customers: BMW, Mercedes, GM, and Ford
• Responsible for on time response, evaluation of corrective actions
• Coordinate and manage quality engineering and processes for all programs
• Analyzing and disposition of all quality issues to include Cost, Quality, Line stoppages, and deliveries in a timely manner
• Improve workflow efficiencies by designing workflow and work cell concepts to increase production, minimize handling and reduce scrap
• Ensure proper APQP coordination internally to suppliers and OEM customers, all procedures to TS 16949 standards
• Coordinate customer actives such as run at rates, engineering trials, & DOE’s
• Perform and track trial runs, test part verification, engineering change orders, and molding upgrades
• Lead weekly internal quality meetings working on quality projects with the multi-disciplinary team
• Responsible for reducing scrap costs by identifying root causes and implementing effective corrective actions
• Lead failure investigations and problem analysis regarding customer complaints, non-conforming materials and vendor quality problems to improve quality, reliability and cost.

• Provide cost analysis for design changes
• Provide technical expertise and sales support for quoting new programs
• Bring product from customer concept/ design to full production status including design feasibilities
• Prepare and issue requests for quote packages to potential suppliers and complete analysis prior to awarding business
• Provide cost and timing for all engineering changes
• Create and maintain program Bill of Materials
• Launch Injection molded plastic components.

• Manage all customer concerns, lead teams on root cause analysis and implementation of corrective actions
• Measure effectiveness of corrective actions
• Perform Weekly meetings with production teams to develop a plan to Scrap and Rework on Injection Molded Plastic Components
• Expertise in Root Cause Analysis of internal production line failures, 0-KM failures, and Field failures
• Monitor / Improve Quality KPI’s – Cost of poor quality, PPM’s, scorecards
• Develop/ update CPP and FMEA
• Facilitate Corrective Action Meetings working with cross functional teams including Sales, Engineering, and Production personnel
• Lead Internal process / product audits
• Resident expert on warranty claims
• Train personnel on Quality Standards
• Monitor production process inputs and outputs.

• Collect/ analyze and interpret PPM’s
• Lead root cause analysis with suppliers to address quality concern
• Determine/ verify effectiveness of supplier’s corrective actions
• Develop/ Approval of supplier PPAP packages
• Responsible for reducing scrap costs by identifying root causes and implementing Corrective actions
• Assist Manufacturing in providing production fixes, evaluating current processes, and proposing/implementing process improvements
• Auditing Supplier’s Quality Management System in accordance to VDA 6.3
• Supplier selection based on supplier’s performance and adherence to the company’s specific requirements.

• Assure quality
• Product delivered to customers by monitoring production processes
• Planning internal training for employees
• Root cause analysis and corrective actions for internal issues
• Root cause analysis and corrective actions for external issues
• Process internal Process audits
• Internal Product and Process audits
• Train and develop 30 Quality Auditors.

• Introduction and implementation of Continuous Improvement systems
• Analysis of problem solving proposals and follow up with results
• Coordinate all the activities pertaining to the Continuous Improvement processes
• Lead CIP meetings
• Perform systematic analysis of all the different process steps.