Martin De Juan
Powder Springs
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Locker room By Lids
10.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Team Sports Associate
Dick’s Sporting Goods
07.2020 - 09.2021
- Processed sales transactions with point of sale system, upselling loyalty program and private label credit cards.
- Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
- Explained details regarding current store promotions, sales and special events to customers.
- Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
Front of Store Attendant
Target
10.2018 - 08.2019
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Cashier/Cook
Zaxby
04.2017 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Business Administration - Marketing Management
Georgia State University, J. Mack Robinson College of Business
Atlanta, GA12.2023
Skills
- Employee Scheduling
- Regulatory Compliance
- Product and Service Sales
- Microsoft Excel
- Microsoft Office
- Sales and Marketing
- Apple macOS
- Tableau
- YouTube
- Google Docs
- Microsoft Windows
- Customer Service
Timeline
Assistant Store Manager
Locker room By Lids
10.2021 - Current
Team Sports Associate
Dick’s Sporting Goods
07.2020 - 09.2021
Front of Store Attendant
Target
10.2018 - 08.2019
Cashier/Cook
Zaxby
04.2017 - 10.2017
Bachelor of Business Administration - Marketing Management
Georgia State University, J. Mack Robinson College of Business
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