Certified Pharmacy Technician with 11 years of experience in retail pharmacy operations at Kroger Pharmacy, delivering accurate, efficient, and compassionate service in a high-volume setting. Adept in prescription processing, inventory control, insurance billing, and patient counseling support. Known for maintaining compliance with state and federal regulations while fostering positive customer relationships. Recently expanded healthcare expertise with 1 year as a Medical Office Registrar in a fast-paced walk-in primary care clinic. Skilled in patient intake, appointment scheduling, insurance verification, front-desk coordination and CPT coding. Committed to ensuring smooth clinic operations and high-quality patient experiences through exceptional attention to detail and strong communication skills.