MARTIN SAVIO D'SOUZA

• - Managed bookings to ensure accurate reservations and reduce conflicts.
• - Operated telephone switchboard, efficiently addressing queries and providing detailed service information.
• - Facilitated communication between front office and departments to enhance guest services.

• - Facilitated interdepartmental communication to optimize resource allocation across projects.
• - Achieved service time and quality targets through effective teamwork.
• - Resolved complaints using clear communication and problem-solving skills.
• - Collaborated with team members to meet and exceed target results.
• INTERNSHIP

• Played a role in booking tickets for the client's and completing the booking procedure's.
• INTERNSHIP

I am a dedicated security professional with experience in maintaining safety and vigilance in high-pressure environments. I am seeking the position of Security Officer on a cruise ship, where I can apply my skills in risk assessment, emergency response, and passenger safety. With a strong commitment to upholding security protocols and ensuring a safe environment, I am confident in my ability to contribute effectively to the ship’s overall safety and operational success.