Marty Abernathy
Commerce
Summary
- Experienced supervisor with a background in 1 DC -operations, staff management, and training. Known for coaching teams, improving workflows, and delivering strong customer service while maintaining safety, compliance, and operational efficiency. I strive to train everyone the correct way, so that once they are on their own, I don't have to be concerned about them not knowing how to do the job.
Overview
8
8
years of professional experience
Work History
Supervisor
William-Sonoma
Braselton, GA
10.2019 - 01.2026
- Supervised daily store operations, aligning associate coverage with sales, service, and merchandising priorities.
- Coordinated fulfillment, receiving, and put away workflows to maintain accurate inventory and order processing. Also done the same for picking and outbound.
- Monitored visual merchandising standards and resolved floor issues to support brand presentation.
- Trained new team members on safety practices, shipment handling, and backroom organization.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization's core values, leading by example, and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Fostered a culture of continuous improvement, encouraging the the team to suggest and implement process enhancements.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal a a operational environment.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Implemented a rewards and recognition program that significantly increased employee engagement and satisfaction.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Maintained high safety standards to ensure a secure workplace for all employees and visitors.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Outside Sales Manager
Complete Auto Parts
Gainesville, GA
01.2018 - 10.2019
- Directed outside sales strategy to grow commercial accounts and strengthen customer retention.
- Managed territory coverage, prioritizing high-value leads and service opportunities.
- Built relationships with repair shops, dealerships, and fleet customers to expand product demand.
- Coordinated quotes, pricing, and order follow-up to support accurate sales execution.
- Reviewed customer needs and recommended parts solutions aligned with vehicle applications.
- Collaborated with store teams to resolve inventory gaps and accelerate order fulfillment.
- Trained sales staff on product knowledge, customer service, and account development.
- Trained staff on how to close sales in the field.
- Developed key partnerships for better business opportunities, resulting in an expanded client base.
Education
High School Diploma -
East Hall High School
Gainesville, GASkills
- Over 30 years of training and staff development Train the trainer for over 6 of the 7 years that I worked at WSI Those I trained, I also certified on the Raymond lifts
- Employee motivation
- Operational problem-solving
- Processes and procedures
- Process improvement
- Process management
- Documentation and reporting
- Attention to detail
- Regulatory compliance
- Time management
- Sales reporting
- Workflow management
- Multitasking
- Adaptability
- Self-motivation
- Relationship building
- Policy enforcement
- [Software] experience
- Sound judgment
Timeline
Supervisor
William-Sonoma
10.2019 - 01.2026
Outside Sales Manager
Complete Auto Parts
01.2018 - 10.2019
High School Diploma -
East Hall High School
I have 13 catch the sprit #50 above and beyond’s I have the train the trainers for 6and half years.
Catch the Spirits are accomplished when you go away out of your way to make sure you take care of the business or to help an other team member.
Above and Beyonds are accomplished when you go above and beyond your normal duties..
Train the Trainers is where I would train the new hire on all the Raymond lifts.
I have also done the 9 week pathway way to leadership program, and was on the safety committee for the 7 years I was there also.