Marty Williams
Hattie B's Hot Chicken
DALTON
1
Certification
16
years of professional experience
Dynamic General Manager with a proven track record in driving operational excellence and team collaboration. Expertise in cost-control measures and efficiency improvements, resulting in increased profitability and enhanced service quality.
Work History
General Manager
4 Years 4 Months- Oversaw daily operations to ensure consistent service and product quality.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Developed and implemented training programs for new staff, enhancing team performance.
- Analyzed sales data to identify trends and improve menu offerings based on customer preferences.
- Implemented cost-control measures that improved overall profitability without sacrificing quality.
General Manager
4 Years- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager
1 Year 11 Months- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
General Manager
5 Years 10 Months- Facilitated communication between front-of-house and back-of-house teams to enhance efficiency.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Education
Bachelor of Arts - Communications
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Certification
ServeSafe
Timeline
General Manager
Hattie B's Hot Chicken
05.2022 - CurrentRead More
General Manager
Corner Bakery Cafe
04.2018 - 04.2022Read More
General Manager
Saladworks Cafe
03.2016 - 02.2018Read More
General Manager
O'Charley's Restaurant & Bar
05.2010 - 03.2016Read More
Georgia State University
Bachelor of Arts from Communications
Read More