Mary Daniel
La Grange
Summary
Versatile and results-oriented professional with a robust background in maintenance and customer service, notably at Lacosta. Excelled in equipment maintenance and fostering productive relationships, significantly enhancing operational efficiency and customer satisfaction. Demonstrated expertise in emergency response and training new employees, ensuring high standards of cleanliness and service excellence. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures. Experienced Live-Out Nanny with strong background in childcare. Managed daily routines for children, including educational activities and meal preparation. Possess skills in time management, problem-solving, and communication. Demonstrated ability to foster emotional development and physical health in a safe and nurturing environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Janitor
Lacosta
West Point
01.2024 - Current
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Keep a log book of daily tasks completed for record keeping purposes.
- Checked and stocked inventory throughout facility to meet expected demands.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Operated carpet extractors and floor buffers according to instructions.
- Assessed cleaning equipment and performed repairs when needed.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Responded to emergency cleaning requests to meet client expectations.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Organized custodial closets to easily find equipment and supplies.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Stripped, sealed and polished floors.
- Notified building managers about needed repairs to maintain public safety.
- Dusted furniture, machines or equipment.
- Maintained accountability for building keys, master keys and access cards.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Maintain janitorial supply inventory.
- Performed landscaping tasks and removed litter to maintain grounds.
- Attend training sessions regularly to keep updated on new safety protocols.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Worked on a porter
Cashier
Belk Department Store
Lagrange
08.2021 - 06.2022
- Conducted price checks for special orders or discounts as requested by customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed sales transactions to prevent long customer wait times.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Counted and balanced cashier drawers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Chick-fil-A
Lagrange
06.2020 - 05.2021
- Conducted price checks for special orders or discounts as requested by customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Discounted purchases by scanning and redeeming coupons.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Troup High School
La Grange, GA05-2023
Nursing
West Georgia Technical College
La Grange, GASkills
- Equipment maintenance
- Floor cleaning
- Chemical handling
- Inventory management
- Emergency response
- Customer service
- Task organization
- Trash compacting
- Floor scrubbers and polishers
- Bathroom sanitation
- Floor waxing
- Cash register operation
- Sales transactions
- Cleanliness standards
- Time management
- Training new employees
- Data entry
- Identification checks
- Product restocking
- Merchandise restocking
- Payment collection
- Timely paperwork completion
- Child development
- Meal preparation
- Behavior management
- Household management
- Relationship building
- Problem solving
- Housekeeping
- Arts and crafts
- Special needs experience
- Early childhood education
- Sleep training
Certification
- CPR Date Issued: February, 2024 Expires: February, 2026
Timeline
Janitor
Lacosta
01.2024 - Current
Cashier
Belk Department Store
08.2021 - 06.2022
Cashier
Chick-fil-A
06.2020 - 05.2021
High School Diploma -
Troup High School
Nursing
West Georgia Technical College
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