Mary Liz O’Reilly
Alpharetta
Summary
Customer-focused professional with a proven ability to enhance service quality and satisfaction. Demonstrates strong interpersonal skills and effective problem-solving capabilities. Successfully fosters relationships with clients and team members to drive positive outcomes. Adaptable and proactive in addressing challenges and supporting team success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cork & Glass Wine Shop and Casa Nueva Restaurant
Cumming
08.2022 - Current
- Responsible for a majority of the wine shop operations, prioritizing operational efficiency, overall customer engagement, increase in sales revenue, and customer retention.
Work alongside Maria Fundora to increase overall operational efficiencies and customer experience.
Education
Bachelor of Science - Commerce and Business Administration, General Business, Cyber Criminology
The University of Alabama
Tuscaloosa, AL05.2022
Skills
- Excellent customer communication
- Excellent Vendor relationship development
- Proficient in Square marketing tools
- Canva content creation
- PowerPoint presentation skills
- Excel data analysis
- Word document preparation
- Detail-oriented mindset
Community Service
- Dresden School Supply Drive, St. Pius X Catholic High School, Atlanta, GA
- Letters for Soldiers, St. Pius X Catholic High School, Atlanta, GA
Volunteer Leadership
- Al’s Pals, University of Alabama
- Dean's List, University of Alabama
- Presidents List, University of Alabama
- Caring for Camo, University of Alabama
Activities
- Presidents List, The University of Alabama, Tuscaloosa, AL
- Deans List, The University of Alabama, Tuscaloosa, AL
- Delta Gamma, beta Psi Chapter, The University of Alabama, Tuscaloosa, AL
Timeline
Assistant Manager
Cork & Glass Wine Shop and Casa Nueva Restaurant
08.2022 - Current
Bachelor of Science - Commerce and Business Administration, General Business, Cyber Criminology
The University of Alabama
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