Mary Myers
Bainbridge
Summary
At Walmart Pharmacy, I excelled as a Pharmacy Technician, enhancing workflow and patient satisfaction through meticulous medication dispensing and inventory management. My problem-solving prowess and team collaboration significantly boosted efficiency. I adeptly navigated HIPAA regulations, ensuring confidentiality and compliance, while fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walmart Pharmacy
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Education
Certificate Of Technical Studies - Certified Pharmacy Technician
Pharmacy Technician University
OnlineHigh School Diploma - High School D
Penn Foster Career School
Scranton, PA09.2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Drug inventory management
- Verifying orders
- Receiving incoming supplies
- Medication storage procedures
- Regulatory compliance
- Order verification
- Secure storage of medications
- Drug interaction awareness
- Dosage form preparation
- Drug storage procedures
- FDA drug safety guidelines
- Drug utilization review
- OTC recommendations
- Pharmacology
- Drug classification
Timeline
Pharmacy Technician
Walmart Pharmacy
06.2023 - Current
Certificate Of Technical Studies - Certified Pharmacy Technician
Pharmacy Technician University
High School Diploma - High School D
Penn Foster Career School
Similar Profiles
Zain ZafarZain Zafar
Pharmacy Tech in Training at Walmart PharmacyPharmacy Tech in Training at Walmart Pharmacy
Carolyne AlgueraCarolyne Alguera
Certified Pharmacy Technician at Walmart PharmacyCertified Pharmacy Technician at Walmart Pharmacy
Lindsey DeshotelLindsey Deshotel
Pharmacy Technician at Walmart PharmacyPharmacy Technician at Walmart Pharmacy