Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mary Osborne

Decatur

Summary

Reliable and driven professional with experience in customer service, warehouse operations, and team leadership in fast-paced environments. Known for strong organizational skills, safety awareness, and a proactive work ethic. Skilled at problem-solving, communication, and maintaining efficient workflows. I can contribute to team success and deliver excellent customer experiences.

Overview

6
6
years of professional experience
2023
2023
years of post-secondary education

Work History

Retail Sales Associate

Best Buy
Tucker
08.2023 - Current
  • Delivered excellent customer service by assisting with inquiries and purchases.
  • Maintained organized, well-stocked displays to enhance shopping experience.
  • Monitored sales floor to ensure merchandise presentation met store standards.

Warehouse Associate/Dock safety coordinator

Dollar General Distribution Center
Stockbridge
03.2021 - 08.2023

• Unloaded and sorted high-volume freight shipments in a fast-paced distribution center.

• Operated pallet jacks and forklifts to move and organize heavy merchandise safely.

• Coordinated dock safety procedures to ensure compliance with workplace safety standards.

• Monitored loading and unloading areas to reduce hazards and maintain safe workflow.

• Maintained a clean, organized warehouse environment to support efficient operations.

Housekeeping Supervisor

Residence Inn by Marriott
Norcross
01.2020 - 03.2021
  • Supervised and trained housekeeping staff to meet service quality expectations.
  • Coordinated with front desk to promptly address guest requests.
  • Managed inventory and documentation to ensure smooth daily operations.

Education

Cedar Grove High School
Decatur, GA

Skills

Customer Service & Support Call Handling & Communication

Conflict Resolution

Organization & Time Management

Warehouse operations & inventory

  • Team Collaboration
  • POS & Money Handling
  • Adaptability & Fast Learner
  • RF Scanners & Barcode Systems

References

Available upon request.

Timeline

Retail Sales Associate

Best Buy
08.2023 - Current

Warehouse Associate/Dock safety coordinator

Dollar General Distribution Center
03.2021 - 08.2023

Housekeeping Supervisor

Residence Inn by Marriott
01.2020 - 03.2021

Cedar Grove High School
Mary Osborne